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WellNow Urgent Care - Corporate
About this business
Location details
60607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Went there on a Sunday, because I developed a cough that I Could not get rid of. I had the cough, had fever, chills, body aches. Did not want to go to the Emergency room and thought this place would be quick, and painless. Boy was I wrong. First of all there was no one there patient wise. The receptionist rolled her eyes and huffed, when I came up to the desk. I didn't say anything, and waited until she was done giving me a look of disgust. I kindly asked if I could be seen please. Again she rolled her eyes and said in a rud... read more
Business response:
Sara, if you haven’t done so already, we would appreciate it if you would reach out to the WellNow location where you were a patient and ask to speak with our Practice Manager. This is not the exceptional service that we pride ourselves on and would like to better understand what happened. Thank you in advance.
Thank you Well Now, East Amherst for turning me away with a broken shoulder tonight because it was one minute after 8 PM Your compassion for your patients is truly overwhelming.
Business response:
Rick, if you have not already done so, please consider reaching out to the site at which you were treated and asking to speak with our Practice Manager. Your experience was not exemplary of the quick, convenient care and exceptional service that we are always seeking to provide. We hope to hear from you soon.
RecommendedAllways had top treatment Great to know their not To far an has ur back 5 stars ⭐️
Business response:
Joseph, we’re happy to hear that our medical professionals were able to help make it all better. We hope you continue to look to us in the future as a convenient way to get better from non-life-threatening injuries and illnesses. Have a great day!
I was in a bad car accident on Friday, June 21st and I went to WellNow in Utica, NY because the pain hasn't subsided and I sat in the waiting area for 45 minutes before the front desk even started to call people up to check them in and I asked the lady how long the wait would be and explained my circumstances and she said that it would be around 45 minutes and then said that there is a really good chance that it would be less because she'll see if they can clean out a room for me because of my circumstances. I sat there for ... read more
Business response:
Adam, if you have not already done so, please consider reaching out to the site at which you were treated and asking to speak with our Practice Manager. Your experience was not exemplary of the quick, convenient care and exceptional service that we are always seeking to provide. We hope to hear from you soon.
Awful experience!!!! Bring my daughter to the one in Fairmount....they tell me her insurance isn’t active!! But I could pay $130 for her to be seen....asked if they could just send the bill because her insurance is active told me no I would still have to pay the $130 long story short insurance is active...smh thank goodness her doctors office could fit her in in a timely manner never will go again!!!!!
Business response:
Chelsea, if you haven’t done so already, we would appreciate it if you would reach out to the WellNow location where you were a patient and ask to speak with our Practice Manager. This is not the exceptional service that we pride ourselves on and would like to better understand what happened. Thank you in advance.
RecommendedThe crestwood IL location blew me away with their professionalism and the way they actually cared about you and what you had to say. I never felt judged once, and felt I was actually getting the care I deserve. More places need to take after them!
Business response:
Kimberly, we thank you for taking the time out of your day to share such kind words about your experience with us. We are constantly striving to provide quick, convenient care with exceptional service to all of our patients – we’re glad we were able to help make it all better.
I went there 5/25 after crushing my hand while helping to fix my son's car. I was given 3 sutures to my finger and told the xray showed no breaks. my xray was read by an NP! I insisted that I couldn't move my finger and she replied that I couldn't move out because I thought it was broken. turns out my finger was broken and the tendon completely severed! I ended up needing surgery a couple days later. This misdiagnosis could have caused permanent damage.
Business response:
Crystal, if you haven’t done so already, we would appreciate it if you would reach out to the WellNow location where you were a patient and ask to speak with our Practice Manager. This is not the exceptional service that we pride ourselves on and would like to better understand what happened. Thank you in advance.
RecommendedI recently visited Well Now in North Utica twice in the last 3 weeks and I saw Britney and Mike and both were super thorough and took great care of me. Both listened and got me on my way to recovery. The nurses were both excellent as well (I dont remember their names). highly recommend them!! Besides the great care. The wait was speedy too.
Business response:
Megan Ellis, we thank you for taking the time out of your day to share such kind words about your experience with us. We are constantly striving to provide quick, convenient care with exceptional service to all of our patients – we’re glad we were able to help make it all better.
Is $300 your baseline charge for walking through the door to see a PA?
Business response:
Hi Melissa, we never charge a facility fee and our list of accepted insurances is available here: https://wellnow.com/billing/
Frequently asked questions about WellNow Urgent Care - Corporate
How is WellNow Urgent Care - Corporate rated?
WellNow Urgent Care - Corporate has a 4.5 star rating with 579 reviews.
When is WellNow Urgent Care - Corporate open?
WellNow Urgent Care - Corporate is closed now. It will open at 9:00 a.m.