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West Love Apartments

4.1

About this business

West Love luxury apartments feature a wide variety of floor plans, fantastic amenities and immediate access to Love Field Airport, the Parkland-UT Southwestern medical district and all of DFW via I-35E & the Dallas North Tollway. 

Location details

2293 Hawes Ave, Dallas, TX, 75235, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.1402 reviews
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Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter Great location and friendly staff. Safe environment with beautiful floor plans 

Business response:

Hi, Verified! Thank you for taking the time to leave us a positive review. We’re so happy to hear about your positive experience at West Love Apartments. - West Love Team  

ArnelleThe Belle A.'s profile image
ArnelleThe Belle A. 
3 years ago

NIGHTMARE OF A RESIDENCE Please beware of moving here!!! First of all, you can literally hear everything your neighbor is doing. I submitted multiple complaints to the front office regarding the noise along with video evidence and nothing ended up being done about it. It literally took the ice storm in February of 2021 for anything to happen about my situation, and that’s because my unit, along with multiple other units, completely flooded during this time. The part that was the worse was that management tried to get me to s... read more

Business response:

Thank you for the essential feedback! We would like to ensure that our entire team is truly striving to provide courteous, informative, and superior customer service. We regret to hear about your negative experience within our community. We hope to have another opportunity to serve you. Please do not hesitate to give our office a call (214) 353-2293 or email via westlove@bellpartnersinc.com at your earliest convenience. We hope to speak or see you soon! Sincerely, The West Love Management Team  

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter I love living in West Love. It is a modern complex, the amenities and common areas are always clean, the staff is amazing and it is a quite community. 

Business response:

Thank you for leaving us a 5 star review!! We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. Please don't hesitate to reach out if there is anything else we can help you with! 

Carlos M.'s profile image
Carlos M. 
3 years ago

poor service from management Maintenance was never sent out to fix my water leak and I’ve been waiting for almost a week. Door hinges in closet came unloose and the parking garage app does not work at all. Move somewhere else if you value your peace of mind and your hard-earned money. This place is NOT worth it. 

Business response:

Hi Carlos! We are disappointed to see this review. We strive to offer exceptional customer service here at West Love! Please feel free to reach out at your convenience as would love to discuss your situation further. As mentioned earlier this week, you can reach Jenna or Myself directly at 214-353-2293 Monday - Friday from 9:00 am - 6:00 pm or you can email westlove@bellpartnersinc.com. This is the general office email, so the entire office can have a chance to address any questions or concerns you may have. Additionally, f... read more

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter Living at West Love has been amazing. The transition from my old apartment to this one was seamless. West Love made it super simple to sign a lease and the management team is always able to answer any questions or concerns I have. The apartment complex is extremely clean and quiet. I would recommend this to anyone moving to Dallas. It is also close to a lot of exciting things, and great restaurants. 

Business response:

Thank you for communicating your feedback. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. Please don't hesitate to reach out if there is anything else we can help you with! – West Love Team 

Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter Its a real swanky place with the worst group of tenants around 

Business response:

Hi There. We are disappointed to see this review. We strive to offer exceptional customer service to the prospects and residents that we serve. We would like to improve your experience immediately. Please feel free to reach out to me directly at your convenience. I would love to discuss your situation. Please feel free to reach me at 214.353.2293. -- Jenna General Manager 

Kareem K.'s profile image
Kareem K. 
4 years ago

If you care about your money, avoid West Love and Bell Partners at all costs If you care about your money, avoid West Love and Bell Partners AT ALL COSTS. Since Bell Partners took over managing West Love, living here has been a nightmare. I had at least 20 separate recordings of my upstairs neighbor basically tap dancing in heels while I’m working from home and even in the middle of the night. In a 3 month period of me repeatedly calling to inform them of this and eventually having to play the recordings on a speaker for the... read more

Business response:

Hi Kareem, we appreciate your feedback and we are sincerely sorry you feel this way. After speaking with the team, we understand there are certain requirements that are considered a noise violation. The manager has been in contact with the neighbor and has met them in person. We are actively working through the proper motions. We are wanting you to enjoy your home at West Love and our main goal is to resolve the issue. Please let us know if the noise continues. We would be happy to help! Please let the office know if you hav... read more

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter Great place to live. Love the area and the fellow residents. Staff is great and on top of things. Great place to call home. 

Business response:

Greetings! Thank you so much for taking the time to share your positive experience at West Love Apartments! We are thrilled to hear that you love the area, our fellow residents, and our dedicated staff. It's fantastic to know that we have provided you with a great place to call home. If you ever need any assistance or have any questions, please don't hesitate to reach out to us at (214) 353-2293. We are here to ensure your continued satisfaction. Thank you again for your wonderful review! Best regards, West Love Apartme... read more

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter The walls are thin. Hear neighbors walking, talking, coughing, fighting, and you can guess the rest. There arent many connections to this community. Exterior carpets need cleaning. Constant movement of residents and UPS/FedEx trucks blocks accessibility to the garage. Havent met the Property Manager and she/he hasnt ever signed an email with his/her name. We received Bell Partners. I couldnt tell you who manages this property. I pay my rent one time, with the exception of one transition month where all of a s... read more

Business response:

Greetings, Thank you for sharing your feedback regarding your experience at West Love Apartments. We apologize for any inconvenience or issues you may have encountered during your time here. We understand that noise can be a concern, and we will look into addressing this matter by exploring ways to minimize the potential disturbances caused by neighboring units. Additionally, we appreciate the observation about the exterior carpets and will take immediate action to ensure they are cleaned regularly. Regarding accessibilit... read more

Frequently asked questions about West Love Apartments

How is West Love Apartments rated?

West Love Apartments has a 4.1 star rating with 402 reviews. 

When is West Love Apartments open?

West Love Apartments is closed now. It will open at 9:00 a.m.