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West Mockingbird
- Apartments
- Dallas, TX
About this business
Location details
2223 Hawes Ave, Dallas, TX, 75235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
MY CAR WAS STOLEN FROM THE GARAGE My car was stolen from the apartment garage and they are taking their sweet time reviewing cameras. It’s been 4 days with no updates and they haven’t even sent out an apartment wide email letting all residents know this happened. The thief didn’t break my window but they broke off the key lock from the door handle and it was found in the parking spot where I left my car. They have said NOTHING to me and have not reached out like they said they will.
Business response:
Hi Morgan, Thank you for taking the time to provide your feedback. We were saddened to hear that your vehicle was reported stolen. We take all reports of crime very seriously. We are still actively reviewing video footage and have already reviewed several hours. We did communicate to you that based on the time range you provided, it could take a few days to move through all available video. We did request a police report number, which we did receive today. As promised, we will inform you as soon as all video footage is revie... read more
Verified Renter This has been my first time renting an apartment, and I must say it exceeded my expectations! After hearing horror stories from friends and family about their living situations I’m extremely happy I’ve found west mockingbird! Friendly and helpful staff are the cherry on top of a wonderful experience living here.
Business response:
Hi, There! We are thrilled to hear you enjoyed your experience at West Mockingbird. Thank you for sharing your kind words with us.- West Mockingbird Team
Horrible Stay AWAY I I could take away the half star I would. This place is no where worth the rent or the headache stay away please. From never being repaid for being double charged for trash to towing cars you register this is the worst LUXARY apartment with lower than MID accommodations and website.
Business response:
Benjamin, we’re grateful to you for letting us know about your negative experience. We apologize that your experience did not match your expectations and want to make things right. Please contact us by phone or e-mail to further discuss your experience. - Jenna, General Manager
Verified Renter The office staff and entire maintenance team have been amazing during my residency here. I can’t thank them enough. Even when they would have to tell me no on something, they always remain professional, courteous, and fair. I don’t know of many other communities that can live up to the standards and care that Jenna and Daniel lead with. I was very happy here. The new leasing staff are working out great as well!
Business response:
Hi, there! Thank you for the kind review. We’re so happy to hear you had a positive experience with West Mockingbird.- West Mockingbird Team
Verified Renter It’s quiet, easy, secure, very accessible, and the staff gets to everything quickly. I really do love it here
Business response:
Thank you for sharing your experience at West Mockingbird. We are glad to hear that you find it quiet, easy, secure, and accessible. We appreciate your positive feedback.
Verified Renter Decent apartments. Definitely overpriced. Not worth the money for the location.
Business response:
We understand the concern about pricing. We appreciate your feedback.
Verified Renter Every time new guests walk into my apartment they say wow this is beautiful
Business response:
Thank you for sharing your experience at West Mockingbird. We greatly appreciate your positive feedback on the beauty of your apartment.
Verified Renter I was out of town for two weeks in Italy. Requested to get filters changed. But unfortunately maintenance didnt lock the door after they completed the work. So the front door was open for 2 weeks. Informed the front office but they didnt care
Business response:
We're sorry to hear about the incident with the maintenance and front door. Please accept our apologies. (214) 838-8480.
Verified Renter A quiet, safe and well kept complex! Love the gated parking an added peace of mind when I work late.
Business response:
We're utterly delighted to hear that you're enjoying the quiet and safe environment at West Mockingbird. Thank you for sharing your experience!
Frequently asked questions about West Mockingbird
How is West Mockingbird rated?
West Mockingbird has a 4.1 star rating with 265 reviews.
When is West Mockingbird open?
West Mockingbird is open now. It will close at 6:00 p.m.