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West Mockingbird
- Apartments
- Dallas, TX
About this business
Location details
2223 Hawes Ave, Dallas, TX, 75235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter New management took over a few months ago and now the trash bins are left outside the parking garage for days before its picked up and you have to constantly watch out for broken glass and trash when walking your dog. Cars are getting broken into, tires are getting stolen. The apartment security is useless and unfortunately rude and disrespectful. Bottom line dont expect much help from the employees in the office and take my recommendation and look elsewhere to live. I can see why the employees are quitting, ... read more
Verified Renter Ive lived here for a few months now and everything has been exceptional!
Beware of hidden fees and lack of communication I’ve only been leasing here 3 months and I’m already paying about $50 more than what I was told at signing. Small fees apparently keep adding up and management doesn’t seem to think it necessary to alert the community. Additionally, some of the fees that are designed to “keep up the community” just don’t add up. There is an additional amenity fee to pay, however almost none of the areas are kept well. Jammed door handles,lack of cleanliness, and just flat out neglect are some o... read more
Business response:
Hi Jasymne, thank you for your feedback. I am sorry you feel this way and hopefully, your view will change. The trash is picked up Monday, Tuesday, Wednesday, Friday, and Saturday. The West Mockingbird team ensures the trash is cleaned up every day by having someone scheduled to take care of the trash even on the weekends. West Mockingbird also has a full-time housekeeper who works Monday through Friday. On the weekends we have a vendor that will clean all amenity spaces as well. Bell Partners took over the property in May... read more
Verified Renter New management took over a few months ago and now the trash bins are left outside the parking garage for days before its picked up and you have to constantly watch out for broken glass and trash when walking your dog. Bottom line dont expect much help from the employees in the office and take my recommendation and look elsewhere to live. I can see why everyone is quitting in the leasing office. The manager doesnt know what she is doing.
Verified Renter To good to be true. Don't waste your money here. Management doesn't care about your problems and only about money. We could literally be putting how much rent is as a down payment for a home.
Verified Renter Conveniently located close to Love, UTSW, and SMU. The floor plans are open and modern, and the entire complex is very pet friendly.
Verified Renter the leasing team are very helpful and understanding of what the clients need.. the apartment is very clean , with lots of parking spaces..
Business response:
Hi there, Thank you so much for leaving our community such a great review. We appreciate your feedback. If there is ever anything you need, please do not hesitate to reach out. - Jenna O. General Manager
Verified Renter I am very happy so far at Jefferson Mockingbird. The leasing staff gives great customer service and the property is clean and inviting. There are also a lot of resident events.
Business response:
Thank you so much, for taking the time to write such a lovely review! We're so glad you enjoy living at West Mockingbird. Thank you for being a West Mockingbird valued resident. --Jenna O. General Manager
Verified Renter We came to tour in October and fell in love with the property! To find a perfect floor plan for our family seemed like a daunting task but Nicole helped us pick the perfect home. The leasing process was effortless and moving in was a breeze. Thank you!
Business response:
Hello, we're happy to hear you had such a positive experience with our team!
Frequently asked questions about West Mockingbird
How is West Mockingbird rated?
West Mockingbird has a 3.9 star rating with 217 reviews.
When is West Mockingbird open?
West Mockingbird is closed now. It will open on Monday at 9:00 a.m.