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Western Pest Services

3.6
  • Pest Control
  • West Orange, NJ

About this business

Home ServicesPest Control

When you’re looking for pest control in West Orange and the surrounding areas, Western Pest Services is the company you need to take care of pests quickly and effectively. Our 100% guarantee means you don’t pay until your pest issue is resolved. Our top-notch termite solutions and mosquito & tick treatments keep the outside of your home as comfortable as the inside. You can even choose year-round, routine seasonal pest treatments with a TotalHome Plan. Your business can also be pest-free. We provide custom pest solutions for... read more

Location details

614 Eagle Rock Ave, West Orange, NJ, 07052, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
ThuClosed
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
3.6821 reviews
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Matthew G's profile image
Matthew G 
9 months ago

Absolutely awful from start to finish. I called due to my kids having some bites on them. (2 and 5). I figured Id call Orkin, a massive company, they promised they would be out between 4-6. I got a call from the sales *** that he wasnt coming tonight, I advised that was unacceptable and I needed someone to come. I asked to speak to manager- said managers are gone at 5, it wasnt 5 yet. I called the office advised if my problem They had a great guy come over and help us. ***** was great built back the trust and said it would b... read more

Alan G's profile image
Alan G 
10 months ago

Beware!!! Very slick A+ presentation with very poor D- delivery. They use legal tricks to get your money and get around the law. 

Shu L's profile image
Shu L 
10 months ago

I have been a customer of F&W Pest ********************** for several years, paying $145 quarterly for exterior checks to prevent mice. Last month, my tenant reported hearing noises in the attic, so I called F&W to investigate potential animal intrusion. An initial inspection was scheduled for Friday between 1-3 PM, and I confirmed with the office that the technician would need access to the attic.On the day of the appointment, I waited in my car outside the house until 3 PM, but I received no phone call or update. When I co... read more

DENNIS G's profile image
DENNIS G 
10 months ago

I have cancelled my service with this business @ ********************************* ***********, ***, they have missed scheduled appointments to come to my home on multiple occasions, each time I am told someone is required to show, they do not and and then I receive notification that the job was completed which is completely false. 

Aniesha A's profile image
Aniesha A 
10 months ago

One of the worst pest control companies that exists. On two several occasions I have had technicians scheduled to come out to my home to perform a treatment, and on the date of the scheduled service, the technician failed to show up. There was no communication received in any form from the branch office or from ***** customer service. The only appointment that was honored is the buy in [inspection] where the inspector even stayed past the allotted time frame just to get my service. This company should be abolished from perfo... read more

Angela C's profile image
Angela C 
10 months ago

Orkin failed to control a bedbug issue in my apartment building in 3 apartment's above mine. When they finally made their to the floor below I found them in my apartment and complained to the town health inspector. The ***** specialist then wrote an email saying I was ground zero and where they were originated. Altho the top floor has been treated prior since 2023 by another company as well as orkin being the last to treat and take on the infestation. This email has resulted in me being sued by my landlord and wants me to pa... read more

Luciano C's profile image
Luciano C 
10 months ago

If I could leave zero stars I would. Terrible customer service. Still had bugs everywhere after their services. I canceled the service and they still continued to charge me. They did not notify me and then sent those payments to a debt collector. I had perfect credit until them. Then when i called the lady was extremely rude and told me basically to go fly a kite. WORST pest control company *** ever dealt with. One of the worst customer service experiences *** ever had. DO NOT USE THIS COMPANY 

Dusty E's profile image
Dusty E 
10 months ago

I contacted Orkin for pest control problems because they are a national brand and thought that would carry some weight. Initial quote visit went well but I was told you could not pay for services as you go (I later learned that was a lie) and was told for service to start I would have to finance with their company of choice (predatory lending). They have since come for first service which went well. Upon my monthly follow *** they have cancelled twice without notice or explanation and on the third time claimed they couldnt r... read more

Michael C's profile image
Michael C 
10 months ago

We were told the $7k price tag meant that we would have no issues and that professionals were going to remove our insulation and replace it due to a squirrel getting in through the *****. The crew never taped off the area and now insulation covers the master bedroom and all of its contents. Now I can't stay in my bedroom until we get a professional remediation company to resolve the issue and I have to send my entire wardrobe to the dry cleaners, sounds over the top? Ask me for photos or video! This happened today, 10/16/202... read more

Frequently asked questions about Western Pest Services

How is Western Pest Services rated?

Western Pest Services has a 3.6 star rating with 821 reviews. 

When is Western Pest Services open?

Western Pest Services is open now. It will close at 6:00 p.m.