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Western Slope Health Center

4.0

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Location details

3280 Washington St, Placerville, CA, 95667, United States

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4.0117 reviews
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Michelle H.'s profile image
Michelle H. 
rating
3 years ago

If an option was zero stars, I'd give that. This facility and it's staff are incompetent at best. My father stayed at this facility for two weeks and was treated like an animal. Dirty and smells, and the staff are very superficial and will lie directly to your face. My father was knowingly a fall risk, and he ended up in the hospital 3x in 48 hours due to neglect. He lost 25lbs and was 20x worse when I was finally able to get him out of this God awful place and into safety. The Administration are liars and do not practice wh... read more

Ann M.'s profile image
Ann M. 
rating
4 years ago

I had a family member admitted to recover from a minor surgery. Everyone who worked at this facility were never in sync with each other. I had to follow up every day to make sure my family member was given the care they needed. Physical Therapy was very minimum with no progress. My family member became worse during their stay. If the Hospital recommends this place, its because they are not aware what is going on here. I would not recommend anyone going to this place unless they do not want to come home. 

Gloria C.'s profile image
Gloria C. 
rating
4 years ago

If I could give zero stars, I would! We placed my 88 year old mother in this facility. At first all seemed well. The staff was friendly and it seemed clean and comfortable for Mom. After hearing that Mom was in pain from Mother's Day on, EVERY day, so much so that she could not do physical therapy, my sister bundled her into a wheelchair and took her to Sutter Hospital, on May 21. They did a ct scan and found that Mom had a broken back!! My mother went thru nearly three weeks of excruciating pain but their on site Dr d... read more

Natalie J.'s profile image
Natalie J. 
rating
5 years ago

Tried to go visit family got a bunch of misinformation and kicked out by an employee just to be told by the supervisor that I was allowed to visit after the fact I left . Very bad business 

Janet S.'s profile image
Janet S. 
rating
6 years ago

The minute you enter the building, the smell hits you. My mother was cared for in this place, her room did not look like the room on the website, it was dark, there was an old TV on a dresser, the bathroom was small and unclean. There were oldsters in wheechars throughout the halls with one little old lady almost tipped out to the side. Personnel just rushed by her. The place was chaos. There were not enough aides or nurses, medications were late. Meals were sodden when delivered to the room. It was a dismal frighteni... read more

Business response:

Hi Janet, I'm so sorry to hear about your first impression of our facility. I'd love to have the opportunity to give you a tour and discuss your concerns in more detail. Feel free to stop by my office or call me at (530) 622-6842. If I'm not available, please request my cell phone number. 

James W.'s profile image
James W. 
rating
7 years ago

I met some admission staff that were nice and very helpful but we had some issues with the direct people who cared for the clients. I hope they improve their service and professionalism that all patients deserve. 

Business response:

James, Thank you for your feedback. I'm disappointed to hear that your experience was not a positive one and would like to learn more. If you are willing, please give me a call at (530) 622-6842. Jared, Administrator 

Michelle R.'s profile image
Michelle R. 
rating
8 years ago

This is long, but read it if you are considering this facility for your loved one. If it were possible to select zero stars, I would. We needed a SNF for my mom to receive intensive therapy after a hip replacement. Not given any guidance from the hospital as they cannot recommend facilities, we ended up at Western Slope. The first cheerful nurse who introduced herself was sweet and personable. Then things quickly went downhill. A young lady, whom I presume to be a CNA, came in the room to do my moms admission. She did not re... read more

Placerville N.'s profile image
Placerville N. 
rating
10 years ago

This place wouldn't be recommended for someone you hate, much less, love. It is a pit. Please research the "health centers" and "rehabilitation facilities" in our town thoroughly before putting a loved one in their "care." Western Slope has good aides, fair nurses, nice support staff, but the heads of departments, for the most part, and all of the administration are decidedly sub-par. I doubt the admin people could get jobs anywhere else, so they made a place where their inadequacies would not stand out. Trying to get go... read more

Frequently asked questions about Western Slope Health Center

How is Western Slope Health Center rated?

Western Slope Health Center has a 4 star rating with 117 reviews. 

When is Western Slope Health Center open?

Western Slope Health Center is open now. It is open 24/7.