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Westhill Newnan Crossing
- Assisted Living Facilities
- Newnan, GA
About this business
WELCOME HOME Westhill Newnan Crossing is a state-of-the-art Assisted Living & Memory Care community in Newnan, Georgia. Our comfortable, well-appointed apartments offer a variety of amenities and the peace of mind that comes from knowing our compassionate staff is available 24/7. Click below to learn more about our Assisted Living and Memory Care residences.
Location details
285 Summerlin Blvd, Newnan, GA, 30265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Initially very friendly and responsive. Has declined a bit. Employees are very friendly. Others hide in office (according to name removed). [Name removed] says everything has gravy and the vegetables are mushy. I haven't tasted. [name removed] doesn't eat all her meals there, doesn't think they do a good job on her laundry, and they haven't repaired her refrigerator which she requested over a week ago. She has had to throw out food twice.
The employees are beyond amazing. My mom passed in 2024, and she was cared for with compassion and her needs were met.
Meals are a little challenging at times and not as flexible or diabetic friendly as we'd like. I think quality of care could be a 5, but they do have some challenges with rotating new staff. Their lead nurse is absolutely awesome. The off hours folks are a little more hit or miss. Otherwise, we like the staff, the place is well maintained and reasonably priced for the overall quality. We would recommend it.
I'd say they have lost a lot of their good CNA's. Very high turnover. New CNA's are not trained properly, they are minimum staffed which causes the caregivers to be overworked and quality of care suffers. Local management hands are tied because "corporate" controls staffing, salary, etc. Corporate is out of state and doesn't see the decline in every aspect of the facility.
Mom is safe and is happy but they are always short staffed so I feel at times we don't get what we pay for.
That this center is here for the residents . They adapt to the residents need. They have many opportunities to participate in activities. We especially appreciate the staffs willingness to adapt to the resident.
Meals take a long time. Residents sit waiting for their meal, up to an hour. The food must be good because Mom has put on a little weight. It takes a long time (weeks) to get a work order completed. Special events are well planned and organized in advance. Overall, Mom is very happy. She has made friends and is pleased with how beautiful her home is. She is safe and well cared for.
The staff is very friendly and we are confident in the quality of nursing care. They handle delicate issues very well and expertly manage more challenging residents. Family communication is also good. We are in a transition with meal service and have a new head chef who has made a significant impact in a very short period of time. There were issues and management understood the concern and started making the necessary changes. The facility is well maintained and maintenance issues are resolved promptly. Move-in was very acco... read more
Westhills Newnan Crossing is a beautiful facility. My loved ones were only there for a short amount of time though, so it is not fair to give comments.
Frequently asked questions about Westhill Newnan Crossing
How is Westhill Newnan Crossing rated?
Westhill Newnan Crossing has a 4.5 star rating with 47 reviews.
When is Westhill Newnan Crossing open?
Westhill Newnan Crossing is closed now. It will open tomorrow at 9:00 a.m.