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Westhill Newnan Crossing
- Assisted Living Facilities
- Newnan, GA
About this business
Location details
285 Summerlin Blvd, Newnan, GA, 30265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They were extremely understaffed when my dad was there. They had one CNA that was assigned to my dad's floor, who couldn't lift because of a bad back. She could not help my dad do anything from getting in and out of bed to dressing, etc. The same CNA left my dad in bed several mornings until he missed breakfast, and the PT or OT showed to get him up and dressed. I questioned admin about it many times and nothing was done. We loved the nurses. They were amazing!! I was very disappointed compared to what we had been promised/t... read more
Business response:
Your concerns are extremely important to us, and we are sorry to hear your experience with us was not a positive one. Our goal is to always treat others the way we would like to be treated. We want the opportunity to speak with you to discuss your concerns. Please call our Customer Service line at (877) 212-4126.
We moved my mother-in-law out after a few months. Memory care left much to be desired. They got her meds wrong, several times, Not many activities she was bored. Landry lost or clean laundry on floor of closet, I went on early to clean her room while she was eating breakfast to find a man sleeping in her bed. We moved her out. Moved her to [community removed] that was a much better place with lot's of activities . Now has more medical issues and was moved to [community removed]. They have been good so far. Medication was giv... read more
We had high hopes that our dad would receive quality care at Westhill. He has lived there for 3 months and things went from good to bad. The director left a month ago and communication with the "interim" administration is minimal. I finally reached out to the management company after a real scare almost 2 weeks ago, where we almost lost our dad due to some serious issues. The facilty has SOME really quality caregivers from CNA's, to Med-Techs, to nurses and we are very grateful for those few. Unfortunately, they are understa... read more
This feedback over Westhills Newnan Crossing is strictly based on our situation, somedays are very good while others not so much.
Frequently asked questions about Westhill Newnan Crossing
How is Westhill Newnan Crossing rated?
Westhill Newnan Crossing has a 4.3 star rating with 75 reviews.
When is Westhill Newnan Crossing open?
Westhill Newnan Crossing is closed now. It will open on Monday at 9:00 a.m.