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Westville - UWS
- American
- New York, NY
About this business
Location details
2290 Broadway, New York, NY, 10024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 10:00 p.m. | |
| Tue | 11:30 a.m. to 10:00 p.m. | |
| Wed | 11:30 a.m. to 10:00 p.m. | |
| Thu | 11:30 a.m. to 10:00 p.m. | |
| Fri | 11:30 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. 5:00 p.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. 5:00 p.m. to 10:00 p.m. |
I have been dining a Mitchell restaurants for years. And Ocean Club has always been my favorite. Great consistent food, welcoming service and overall fun experience. My last several visits I’ve notice a decline in all but last night was the nail in the coffin. We arrived and the hostess took us to our table which was in the far back room (not a small accomplishment for my 85 year old mother in law). When we got there our table was taken. The hosted turn and said we need to go back up front. I tried to get her attention becau... read more
Very slow kitchen, wait staff did not check on us or provide update for 45 minutes, and they weren’t that busy. Food only ok. Really bad experience overall.
Very slow kitchen, wait staff did not check on us or provide update for 45 minutes, and they weren’t that busy. Food only ok. Really bad experience overall.
I love Westville, however I find there entrees sometimes to be hit or miss. I do appreciate their efforts to keep the menu clean of additives.
Nice for what it is. Vegetable sides were excessively oily as last time.
Business response:
Hi Alison, thank you for taking the time to share this feedback with us. It is very important to us, and we will be sure to share this with our culinary team so our team can make any necessary adjustments. We hope to have the chance to serve you again, and please let us know about your future experiences.
First time at this Westville location and everything was great except for the space itself. It was uncomfortable and truly uninviting. Who made those choices? Because of this, it's doubtful I'll return. That's really too bad because the food was great, the service was excellent and the price really good. My friend felt exactly the same way. We often meet for lunch on the UWS and will find another place next time. Sorry, Westville.
Business response:
Hi Merry, thank you for your review and for your honest feedback. I have shared this with our team internally so they can make discuss this further and make any necessary adjustments/improvements. We would love the chance to invite you back and make up for this experience. Please feel free to reach out to me directly at Laurel@westvillenyc. I hope to hear back from you!
I have eaten here before and it was great. Not today. My friend had peach, watermelon salad it was BITTER. I had Gazpacho and it tasted like someone poured 1/2 cup of salt in. I could not eat it. My friend had some. Our first waiter was fab. Our second(short man) was bad. He really didn’t understand that I wanted the Gazpacho removed from the bill. It was not. Very disappointed about Westville on UWS. P
Business response:
Hi sarei, thank you for your feedback, it is very important to us. We are so sorry to hear you did not enjoy your meal with us and had a subpar overall experience. Please feel free to reach out to me at Laurel@westvillenyc so we can have the chance to make this right. I hope to hear from you soon!
Disappointing. I've been to the Westville near the Joyce Theater downtown. Always had excellent food and service. Not so at this locale. The food was mediocre--salmon dry and tasteless, the fries cold. The waitor mixed up the order repeatedly. The ambience no better than a diver's. We won't be back
Food is mediocre at best. French toast not cooked through.
Business response:
Thank you for alerting us to this issue. I have shared this with our culinary team at our Upper West Side location so they can make any necessary adjustments and ensure this will not be an issue moving forward. We hope to have the chance to serve you again and make up for this past experience.
Frequently asked questions about Westville - UWS
How is Westville - UWS rated?
Westville - UWS has a 4.6 star rating with 648 reviews.
When is Westville - UWS open?
Westville - UWS is open now. It will close at 10:00 p.m.