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2290 Broadway, New York, NY, 10024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 10:00 p.m. | |
| Tue | 11:30 a.m. to 10:00 p.m. | |
| Wed | 11:30 a.m. to 10:00 p.m. | |
| Thu | 11:30 a.m. to 10:00 p.m. | |
| Fri | 11:30 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. 5:00 p.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. 5:00 p.m. to 10:00 p.m. |
I have eaten here before and it was great. Not today. My friend had peach, watermelon salad it was BITTER. I had Gazpacho and it tasted like someone poured 1/2 cup of salt in. I could not eat it. My friend had some. Our first waiter was fab. Our second(short man) was bad. He really didn’t understand that I wanted the Gazpacho removed from the bill. It was not. Very disappointed about Westville on UWS. P
Business response:
Hi sarei, thank you for your feedback, it is very important to us. We are so sorry to hear you did not enjoy your meal with us and had a subpar overall experience. Please feel free to reach out to me at Laurel@westvillenyc so we can have the chance to make this right. I hope to hear from you soon!
Disappointing. I've been to the Westville near the Joyce Theater downtown. Always had excellent food and service. Not so at this locale. The food was mediocre--salmon dry and tasteless, the fries cold. The waitor mixed up the order repeatedly. The ambience no better than a diver's. We won't be back
Food is mediocre at best. French toast not cooked through.
Business response:
Thank you for alerting us to this issue. I have shared this with our culinary team at our Upper West Side location so they can make any necessary adjustments and ensure this will not be an issue moving forward. We hope to have the chance to serve you again and make up for this past experience.
This restaurant is SO NOISY, you can barely hear yourself talk.
Business response:
Hi StevenE, thank you for your feedback and I have shared this with our team internally so they can discuss this further. We hope to have the chance to serve you again and please let us know about your future experiences.
Need to hire more waiters to keep up with busy walkins
Business response:
Thank you for your feedback, it is very important to us. We hope to see you again!
Food not great. Second visit to this particular restaurant. Definitely not up to level of other original Westville’s. It’s unfortunate bc I really love the menu and concept :(
Business response:
Hi margarete, thank you for your honest feedback. It is very important to us so we can have the chance to improve while we work out some kinks at our newest location. We would love the chance to make this up to you, please feel free to reach out to me at Laurel@westvillenyc. I hope to hear from you soon !
Westville - UWS has a 4.7 star rating with 768 reviews.
Westville - UWS is open now. It will close at 10:00 p.m.