WG&R Furniture

Ashley V. 

on Birdeye

4 years ago

I am very satisfied with the customer service I experienced while shopping at WG&R. Our salesman, Joe Newton, was extremely helpful and patient. He listened to our concerns and wants and did not try to talk us into something we were not interested in or was outside of our price range. I will definitely return in the future. 

CHRIS G. 

on Birdeye

4 years ago

Dan was a great help. Very knowledgeable of the product. I would highly recommend his service. 

Mark 

on Birdeye

5 years ago

Kimberly Yang was very nice, helpful, and knowledgeable. We would recommend her to anyone. Kimberly was very professional and also not pushy. Best salesperson we have dealt with in a very long time. 

Nicole K. 

on Birdeye

5 years ago

Got help without being smothered 

Chaz 

on Birdeye

5 years ago

We worked with Grace and really had no idea what we were looking for and what we liked. Grace gave us the time to actually look around and get a feel of what we liked and didn’t like. She was there when we had questions and overall very knowledgeable. She was not pushy one bit like all the other people from different places we have encountered. She looked for the best deal for us as well as looking to find exactly what we needed and wanted. We would HIGHLY recommend Grace to anyone! Will definitely keep our business at WG&R ... read more

Gary L. 

on Birdeye

7 months ago

We bought a living room set from the Manitowoc store. They convinced us to buy a warranty. Two years later we had an issue and tried to use it. Imagine of course it wasn’t covered. So as stated to us after 5 years if you don’t use they will refund you the warranty. Again a joke now they state we might to wait until when the furniture was delivered and not the date of purchase. Even after having two previous conversations about when we could get refunded for the useless warranty. Now they state it is going to be in store cred... read more

Mary Jo H. 

on Birdeye

a year ago

Worst experience ever!  Ordered a mattress and frame.  Frame was not sturdy enough for the mattress and would squeak whenever you would move in the bed.  We sent back the same frame 4x until they actually sent us a correct frame.  The guys who delivered the frame told us after the third exchange that we had been sent the same wrong frame 3x.  Finally called the person that actually sold us the mattress and he finally made it happen .  Lots of making and unmaking the bed.  I will never step in a WG&R store again!!! 

Joshua K. 

on Birdeye

2 years ago

Bought a recliner and a bed from them. In 6 months the recliner failed and broke breaking my wood floor and injuring me. They repaired the chair. After one year the welds on my bedframe snapped in multiple places and they would not help. I will never shop their again they sell bad products. 

Teresa E. 

on Birdeye

3 years ago

I purchased furniture from WG & R in 2020. The zippers on the back cushions were defective. One will not stay zipped and the other broke off completely. The manufacturer will not repair/replace unless I pay. They were other issues with the sofa that I was willing to accept. But the stuffing will NOT stay in my cushions, making the couch useless and its only 2 years old. WG & R will not stand behind the furniture they sell either!! Sales people are very nice, but... they need to stand behind what they sell. I will neve... read more