WG&R Furniture

4.6

Furniture Stores
Green Bay, WI

About this business

Retail Furniture Stores

Location details

800 Hansen Rd, Green Bay, WI, 54304, United States

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Weekday	Schedule	Status
Mon	10:00 a.m. to 8:00 p.m.
Tue	10:00 a.m. to 8:00 p.m.
Wed	10:00 a.m. to 8:00 p.m.
Thu	10:00 a.m. to 8:00 p.m.
Fri	10:00 a.m. to 8:00 p.m.
Sat	10:00 a.m. to 7:00 p.m.
Sun	11:00 a.m. to 6:00 p.m.

4.61,533 reviews

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Ashley V.

5 years ago

I am very satisfied with the customer service I experienced while shopping at WG&R. Our salesman, Joe Newton, was extremely helpful and patient. He listened to our concerns and wants and did not try to talk us into something we were not interested in or was outside of our price range. I will definitely return in the future.

Business response:

Thanks so much for sharing your feedback, Ashley! It's great to hear you had a positive experience working with Joe, please let us know if there is anything else we can help you with!

CHRIS G.

5 years ago

Dan was a great help. Very knowledgeable of the product. I would highly recommend his service.

Business response:

Thanks for the recommendation, Chris! We are happy to hear you had a positive in-store experience. Please let us know if there is anything else we can do for you.

Mark

5 years ago

Kimberly Yang was very nice, helpful, and knowledgeable. We would recommend her to anyone. Kimberly was very professional and also not pushy. Best salesperson we have dealt with in a very long time.

Business response:

Thanks so much for sharing your experience with us, Mark. We are happy to hear you enjoyed your time with Kimberly. Please let us know if there is anything else we can do for you.

Nicole K.

5 years ago

Got help without being smothered

Business response:

Thanks for stopping in, Nicole. Please let us know if there is anything else we can help you with!

Chaz

5 years ago

We worked with Grace and really had no idea what we were looking for and what we liked. Grace gave us the time to actually look around and get a feel of what we liked and didn’t like. She was there when we had questions and overall very knowledgeable. She was not pushy one bit like all the other people from different places we have encountered. She looked for the best deal for us as well as looking to find exactly what we needed and wanted. We would HIGHLY recommend Grace to anyone! Will definitely keep our business at WG&R ... read more

Business response:

Thanks so much for sharing your feedback! It's great to hear you had a positive experience working with Grace. Please let us know if there is anything else we can do for you.

Redda S.

a week ago

I have been a long term customer of WGNR. Very good service, very good furniture, ect. So on June 4th 2026 I went and paid over 1,000 dollars on a bed, kitchen table, and a recliner. Right away was problems. Table come damaged, so gotta get that replaced. Then in 10 days of having my new bed, box spring had to be replaced. The bed was way to high for me. Nearly fell off a few times. Then the mattress is breaking down. Coils are popping around. I called and ask for a different mattress. I was told I was too fat and that is wh... read more

Business response:

Hi, Redda. We apologize for the issues you are having with your furniture. A member of our management team will be reaching out to you shortly.

Joseph K.

2 months ago

Would provide a ZERO star rating if I could. Sales lady could not have cared less about what I actually wanted or needed and simply wanted to make a quick sale. I was then pushed into a product that did not fit what I was truly looking for. Product was extremely cheaply made and any sitting on the couch bends and damages the frame. Was pushed into a Protection Plan that does not protect anything. Less than 6 months into having the product it broke completely and the company didn’t do anything to back the product they sold me... read more

Business response:

Hi Joseph, we’re sorry to hear about your experience and appreciate you bringing your concerns to our attention. When they were reported, our team worked to address them and provided options for continued support. After your relocation outside of our service area, those options were declined. We truly value our customers and remain committed to providing support within our service guidelines.

Mike

3 months ago

Buyer beware. I bought a table and chair set and the table is fine but on every chair the screws kept falling out. I tried to return them but they wanted to repair them. The only way to repair them would have been to drill new screw holes in them. I did not want extra holes in the chairs. They would not give me a refund for the chairs. I ended up bringing the chairs to the landfill and purchased chairs elsewhere. Will never purchase from them again.

Business response:

Thank you for taking the time to share your feedback. We're sorry for the frustration this caused. A service order was opened, but before our Customer Service team was able to connect with you, you had advised the chairs had already been discarded. This prevented us from moving forward with an inspection, manufacturer warranty review, or credit.

Stephanie Z.

6 months ago

I highly encourage anyone reading reviews of this store to look beyond the customer reviews of experience in the store, and read the reviews of those who have had issues with this furniture post-purchase. Please go elsewhere to shop for furniture if you want to buy something that will last! My husband and I have been loyal WG&R customers since we moved to Wisconsin 13 years ago but after their clear lack of customer care due to faulty furniture we purchased in the last year, we will no longer shop at this retail chain in th... read more

Business response:

Hi Stephanie, I apologize for the issues you're having here. I've reached out to our customer service team and someone will be reaching out to you soon.