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WG&R Furniture

4.6

About this business

Location details

800 Hansen Rd, Green Bay, WI, 54304, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.61,559 reviews
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Brianna S.'s profile image
Brianna S. 
6 years ago

Joe Newton did an amazing job very nice helped me with all my questions 

Business response:

Thanks for the review, Brianna! We appreciate your feedback and are happy to hear you had a positive experience working with Joe. 

Ashley V.'s profile image
Ashley V. 
6 years ago

I am very satisfied with the customer service I experienced while shopping at WG&R. Our salesman, Joe Newton, was extremely helpful and patient. He listened to our concerns and wants and did not try to talk us into something we were not interested in or was outside of our price range. I will definitely return in the future. 

Business response:

Thanks so much for sharing your feedback, Ashley! It's great to hear you had a positive experience working with Joe, please let us know if there is anything else we can help you with! 

Christopher G.'s profile image
Christopher G. 
6 years ago

Dan was a great help. Very knowledgeable of the product. I would highly recommend his service. 

Business response:

Thanks for the recommendation, Chris! We are happy to hear you had a positive in-store experience. Please let us know if there is anything else we can do for you. 

Mark's profile image
Mark 
6 years ago

Kimberly Yang was very nice, helpful, and knowledgeable. We would recommend her to anyone. Kimberly was very professional and also not pushy. Best salesperson we have dealt with in a very long time. 

Business response:

Thanks so much for sharing your experience with us, Mark. We are happy to hear you enjoyed your time with Kimberly. Please let us know if there is anything else we can do for you. 

Nicole K.'s profile image
Nicole K. 
6 years ago

Got help without being smothered 

Business response:

Thanks for stopping in, Nicole. Please let us know if there is anything else we can help you with! 

Chaz's profile image
Chaz 
6 years ago

We worked with Grace and really had no idea what we were looking for and what we liked. Grace gave us the time to actually look around and get a feel of what we liked and didn’t like. She was there when we had questions and overall very knowledgeable. She was not pushy one bit like all the other people from different places we have encountered. She looked for the best deal for us as well as looking to find exactly what we needed and wanted. We would HIGHLY recommend Grace to anyone! Will definitely keep our business at WG&R ... read more

Business response:

Thanks so much for sharing your feedback! It's great to hear you had a positive experience working with Grace. Please let us know if there is anything else we can do for you. 

Tom's profile image
Tom 
3 weeks ago

Don't waste your money on the extended warranty, it's just a post office box in Texas. They will not honor the warranty, they just give you a phone number. 

Business response:

Hi Tom, I apologize for your frustration with the warranty. A member of our customer service team has attempted to reach out to you. We will try again. You can also feel free to contact us at 920-406-5028 

Redda S.'s profile image
Redda S. 
4 months ago

I have been a long term customer of WGNR. Very good service, very good furniture, ect. So on June 4th 2026 I went and paid over 1,000 dollars on a bed, kitchen table, and a recliner. Right away was problems. Table come damaged, so gotta get that replaced. Then in 10 days of having my new bed, box spring had to be replaced. The bed was way to high for me. Nearly fell off a few times. Then the mattress is breaking down. Coils are popping around. I called and ask for a different mattress. I was told I was too fat and that is wh... read more

Business response:

Hi, Redda. We apologize for the issues you are having with your furniture. A member of our management team will be reaching out to you shortly. 

Joseph K.'s profile image
Joseph K. 
6 months ago

Would provide a ZERO star rating if I could. Sales lady could not have cared less about what I actually wanted or needed and simply wanted to make a quick sale. I was then pushed into a product that did not fit what I was truly looking for. Product was extremely cheaply made and any sitting on the couch bends and damages the frame. Was pushed into a Protection Plan that does not protect anything. Less than 6 months into having the product it broke completely and the company didn’t do anything to back the product they sold me... read more

Business response:

Hi Joseph, we’re sorry to hear about your experience and appreciate you bringing your concerns to our attention. When they were reported, our team worked to address them and provided options for continued support. After your relocation outside of our service area, those options were declined. We truly value our customers and remain committed to providing support within our service guidelines. 

Frequently asked questions about WG&R Furniture

How is WG&R Furniture rated?

WG&R Furniture has a 4.6 star rating with 1,559 reviews. 

When is WG&R Furniture open?

WG&R Furniture is open now. It will close at 8:00 p.m.