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We first opened our doors in 1992 with a small 6000sqft unit, manufacturing vinyl windows. We are a 4th generation company in the window industry. Our company is a privately owned Canadian company, which operate a state-of-the-art windows and doors manufacturing facility totaling 400,000 sq. ft. in Vaughan, Ontario where we produce both our windows and doors. Window City is a window company that has one of the best warranties in the industry plus our dealers offer customer support and service that are unrivaled in the indust... read more
5690 Steeles Ave W, Woodbridge, ON, L4L 9T4, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | 8:00 a.m. to 1:00 p.m. | |
Sun | Closed |
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We have been customers of Window City since 2009. We replaced nearly all of our windows at that time. A decade or so later, we have needed to have minor replacements to latches and other small parts on 2 separate occasions. Our contact each time was Chris at Window City. We found him to be very helpful. He was quick to respond and helped us obtain the parts we needed. He provided any instructions we needed on how to install the parts and made sure we were good to go.
Chris was great, he responded to my email within the hour. I needed to replace the slider locks on my window: he not only provided the parts but took the time to explain how to install them. I would definitely recommend their customer service.
Chris was quick to respond to my questions through email in regards to parts that I needed for windows that were purchased a few years ago. He was very helpful and saved me an hour drive to pick the parts and sent them directly. I would highly recommend Window City, they give great service and stand by their product!! Ken Cowle
Great experience and the windows are amazing! Thank you!
Business response:
Hello Anna, Thank you for taking the time to give us a review. We are glad to know that you are happy with the products and services provided. Feel free to reach us at info@windowcity.com for any future concerns or inquiries. Best Regards, Justine
I contacted Chris by telephone and provided him with all the information and pictures of our windows. He was super courteous and understood exactly what we needed. I provided him with the appropriate envelopes with postage and he promptly sent us all the necessary parts. We had them installed this weekend and the windows are working smoothly. Many thanks to Chris for all his excellent help. We really appreciate his speedy delivery. Merry Christmas. Carmelita O’Keefe Leamington, On
Business response:
Hello Carmelita, Thank you for taking the time to give us a review. We are glad to know that you are happy with the products and services provided. Feel free to reach us at info@windowcity.com for any future concerns or inquiries. Best Regards and Happy Hoildays, Justine
A very good company with nice product
Business response:
Hello Shan, Thank you for taking the time to give us a review. We are glad to know that you are happy with the products and services provided. Feel free to reach us at info@windowcity.com for any future concerns or inquiries. Best Regards, Justine
I needed some latches for my 10 year old windows and Chris in service figured out what I needed and sent me latches. Great service
Business response:
Thanks for the review Andy! We appreciate you and are glad our staff could help solve your problem!
Window City has a 4.9 star rating with 591 reviews.
Window City is closed now. It will open on Saturday at 8:00 a.m.
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