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Window Nation
- Windows Installation
- Lorton, VA
About this business
Window Nation Virginia provides homeowners in the Northern Virginia area with replacement windows, siding, and doors for their home improvement needs. We know homes in Fairfax County are different than homes in Stafford County, which is why we’re proud to offer home window replacement to meet the needs of any home. Each of our home windows is available in over 1,500 style and color combinations, including bay windows, casement windows, and double hung windows. All our vinyl windows are custom-made for your home, guaranteeing... read more
Location details
8198 Terminal Rd, #105, Lorton, VA, 22079, United States
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Do not bother getting a quote from this company. They will not come to you to meet. They expect you to buy a product that you never see or anything explain about that makes there product better then others or even worth buying. They expect you to buy from them without them reviewing there company or why you should buy from them. They want you to give them measurements. They don't come to you. They use what you tell them and satellites to give you price. Heck, most of my windows you can not see using a satellite. ... read more
The company installed by windows in May 2022. The were poorly installed, with part of the windows not insulated and drafter than my old windows. It has took a month and 8 emails to get them to send a technician out to look at them. The technician agreed that they were poorly installed by only looking at 2 and say all the windows would need to be checked for installation issue. That was over 2 weeks ago. I contacted several days after the technician visited to inquire when they would have someone outbto fix my windows. Almost... read more
The sales and installation teams were helpful and professional, but the follow-up staff had a high turnover and were difficult to reach regarding post-install issues. One year later, all was resolved to satisfaction but it was a lengthy process. Our son chose another company for his window replacements. That pretty much says it all. Pleased with the product, but the customer service end of Window Nation seriously lacks professionalism and follow-through.
I had 21 windows installed in June 2022. Although the windows are good, I can't say the same with my experience with the Lorton Va team. Every single person from the salesman Daniel Simon, Sales Manager Warren Kelly and the Office lead Bevin Campbell have at a minimum been liars to just downright apathetic to swindling me out of $300-$700. I had been lied to both by phone and via email, repeatedly and at this point, I am paying for services that were never delivered. From the beginning they used pressured sales tactics, D... read more
Horrible company to deal with. I had a bay window and 3 other windows installed. the caulking around the windows looked like a 3 year old did it. They did come out and fix the caulking but it still looked horrible. I had to fix it myself. but here is the big problem. The bay window that was installed is seamed together and looks bad. I called and they sent a rep out. The rep said that it looked bad to him to and he has never seen that on a bay window before. He even Quoted " You can't unsee that ". I never heard from the co... read more
They are a joke do yourself a favor stay away from them. Salesmen started off with $40,000 by the end of the 2 HOUR consultation an 1:45 talking about their competitors and how terrible they are the price came all.the way down to $19,000.......... when i told him they were too expensive..... He said he found some rebates he can use to lower me the price lol. $21,000 IN REABTES LOL!!!!! The windows are from a factory in Maryland that has a 3 star rating , they do not make their own windows . Salesman kept calling till 8 ... read more
Cannot decide whether quality or service is worse. Would NEVER recommend this company to anyone. Even if the price is lower than other companies, it is NOT worth the savings! Terrible all around.
Horrible customer service. Early August I got a quote for full window replacements in my condo - nearly 20. I was assured that my being on the 4th floor was not an issue before handing over a $7,000 deposit. Fast forward a month, they cancelled the project with no warning or phone call, without returning my deposit. After a threatening phone call to management, they still claimed they were "working on" finding installers. 3.5 months after I paid the deposit, still zero communication from them. Only after threats of con... read more
PLEASE DO NOT ORDER WINDOWS FROM THIS COMPANY. If I could give this company a negative score I would. I have replaced windows in three of my homes and this was by far the worst experience I have ever had. I was told by the sales rep that our windows would be installed with in 3 months......14 months later, the job was complete. This is after losing the paperwork and work orders TWICE, LOSING my check for 10k and then lying about it for OVER 2 years. To top it off, one window came broken and they never ordered my garden windo... read more
Frequently asked questions about Window Nation
How is Window Nation rated?
Window Nation has a 4.2 star rating with 1,519 reviews.
When is Window Nation open?
Window Nation is open now. It is open 24/7.