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Window Nation Minneapolis
- Windows Installation
- Blaine, MN
About this business
Location details
8862 W 35W Service Drive NE, Blaine, MN, 55449, United States
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On July 10, installers came to our house without the matching RWD (inside finishing) from the manufacturer. WN ordered it, and installers came within 1 week. Within days, the RWD began peeling off the windows. We put in a service request. It took 3 weeks to get someone here, so said that the installers should have heated and rolled the RWD. He re-attached and in some cases put new RWD on the problem windows. Two days later, the RWD has fallen completely off 3 windows and is peeling away on some of the windows that have been ... read more
Business response:
Hello Martha, we are disappointed to hear that your experience has been less than the 5-stars we strive for. We have located your account, and per the notes, management has already been notified. We understand your frustration and appreciate your patience in the interim while we work on correcting this for you. If you have any further questions or concerns, please give us a call at 866-217-9582 or email us at cs@windownation.com.
I wish I could give two separate reviews. One for Jose & his install crew who did a wonderful job putting in my new windows & one for the customer service (or lack thereof). While my windows are nice & thankfully have no issues. I cannot recommend Window Nation because if you do have issues, you won't be able to get ahold of anyone to discuss them with. I attempted to speak with someone no less than a half dozen times in the two days before my install & never did hear back from anyone. Beware...
Business response:
Hi Laurel, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please call us at 866-217-9582, or send us an email at cs@windownation with further contact information.
Window Nation’s pricing was better than any others but their product was the best! We are so thrilled with our windows - from installation to our salesperson, Andrea. We will recommend Window Nation to friends and family.
Business response:
We are elated by your kind words and recommendation. Thank you for trusting us with your window project, and welcome to the Window Nation family!
From start to finish, our experience with Window Nation was phenomenal! Our salesperson, Andrea, explained and offered options and stayed in our budget. She showed us ways to save money. The installers did a great job and were so friendly. They left the house so clean. I have recommended Window Nation to our neighbors. Thank you!!
Business response:
Hello Lisa, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
We are very satisfied with our window replacement project from start to completion. Windows were installed in a professional manner. We compared quotes from multiple companies and found Window Nation has the best quality and pricing..
Business response:
We are humbled by your feedback and appreciate you taking the time to provide it. You experienced Window Nation wonderful level service from start to finish, and we couldn't be more honored to serve you. We look forward to the opportunity to work with you again in the future!
Andrea Peterson has been wonderful! We would definitely recommend Windiw Nation for replacement windows! Installation crew did a great job, polite, professional, cleaned up inside & outside!
Business response:
We are elated by your kind words and recommendation. Thank you for trusting us with your window project, and welcome to the Window Nation family!
Jack was out to my home and he was very respectful and did a great job. I loved the heat lamp demonstration that he did.
Business response:
It was a pleasure having the opportunity to work with you. We are delighted to hear that Jack provided you with A+ service and answered all of your questions. A warm welcome to the Window Nation family!
Jack was amazing he came out and had alot of great information and we got to learn more about windows than we even thought. He made our decision very easy on who we are doing windows with.
Business response:
It was a pleasure having the opportunity to work with you. We are delighted to hear that Jack provided you with A+ service and answered all of your questions. A warm welcome to the Window Nation family!
Jack was amazing!!!
Business response:
It was a pleasure having the opportunity to work with you. We are delighted to hear that Jack provided you with A+ service and answered all of your questions. A warm welcome to the Window Nation family!
Frequently asked questions about Window Nation Minneapolis
How is Window Nation Minneapolis rated?
Window Nation Minneapolis has a 4.6 star rating with 858 reviews.
When is Window Nation Minneapolis open?
Window Nation Minneapolis is open now. It is open 24/7.