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Wise Loan
- Finance
- Fort Worth, TX
About this business
WHAT WE DO In the new economy, the life of the average consumer is marked by a series of financial hurdles that require immediate solutions. The great stress for most consumers is the tremendous insecurity of operating without any kind of safety net. Essential Lending exists to eliminate that stress for our customers. With our loans, we aim to carve out a brand new territory in the short-term lending space where the products we offer actually help establish a launch pad from which our clients can grow and build a new financ... read more
Location details
3509 Hulen St., 116, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Filling out the application no problem. Getting a call and calling for approve and to be verify for the loan, it really took longer than expected, because we ended up missing each other call now I'm waiting on the money to be deposited into my account.Â
If it’s true that you rĂ©cord phone call check the conversation between agent named Jesus and Sandra Fernandez customer. He was so rude and didn’t want to speak with the customer when she asked him another question. This guy Jesus doesn’t have the skill to work in customer serviceÂ
Put in app and was approved at 9am. Called right away to get funds same day. Then called back at 2:30 to see why not funded yet. Had to go over everything a 3rd time. Gave debit card # cuz it was now too late for reg same day. Said I’d b funded by midnight. Still not funded!Â
Said loan was funded. Just to find out it wasn’t.Â
Worst place to get a loan. They tell you your approved you give them all your personal information and you never get the money. When you call them they make up a lie saying you don’t get direct deposit but you know that’s a lie cause your bank statements show you do. They go your in the negative also so we can’t go ahead and give you the loan. It’s all fraud it seems to just to get your personal information stay away from these peopleÂ
Better trained.Communication skills needed Other companies are more flexible ,consistent,and helpful.Â
These people took 2 payments off of my card and was told I would receive my money back in 1 business day but it has been four days. No response from customer service through email and I’ve been trying to call their customer service phone for 2 days and is so hard to get through with them. I’m going to call my bank and let them know that I don’t want them taking any transactions off my card anymore. I would highly recommend that no one get a loan with them. They’re the worse and if you want a good Loan place to get a loan. Ge... read more
They are awful. The lady I spoke to was Maria and she said I was not approved and then approved and couldnt keep things straight. She also had me send in my bank documents and then took forever and wasnt responsive until I pushed hard for a simple yes or no answer. This company is poorly run and they dont know what they're doing.Â
Jesus, in the live chat his name said Jesuss with an extra s at the end, so I am not sure if this is the same individual. The first chat I had with him, he just ended the chat in the middle of our discussion about why I could not login, when I was needing help. He was also not seeming to comprehend sentences I was writing, as his responses did not reflect that he did. He did mention that he was the only person working the livechat, but to be professional in the customer service business one still needs to remain calm, and ... read more
Frequently asked questions about Wise Loan
How is Wise Loan rated?
Wise Loan has a 4.6 star rating with 4,007 reviews.Â
When is Wise Loan open?
Wise Loan is closed now. It will open at 7:00 a.m.Â