Lise G. on BirdEye
5 years ago
08/25/2015, 00:16 AM
I first was looking at flooring from Costco, it looked very nice and the price was quite good. Checked the company out online and everything was fine. When I was ready to purchase all the Costco flooring was gone with no idea when more was coming. Needed the flooring as soon as possible. Went to your store in Lihue and had a very informative meeting with Nadine. She was very knowledgeable about all the flooring available from Wisteria Lane. She took time with me and my daughter. We didn't even have to think about our decision to take the Bamboo Woven Strand flooring. It was long lasting, durable and beautiful. And it happened to be on sale, so it was not much more than the Costco flooring but a much better product. We even decided to do one bedroom along with the living room, dining area and hallway. Since the flooring was coming from Oahu it did not take long for it to arrive. The difficult part was letting it cure for three weeks. We kept looking at all the laid out wood planks. Then it was installed and it was just awesome to see it on the floor. The guy that installed it was pretty impressed with it also. I have a lot of antique furniture and the flooring just looks beautiful with all of it. Nadine assured us that we could return anything not used (in good condition) in a full box, which we did with no problem. She has always been straight forward and courteous with us and she is so sweet too. She feels like a friend. We had to order some more of the quarter rounds and reducers and that wasn't any problem. We gave some back that wasn't working out and that was not a problem. either. I have highly recommended your company, and Nadine, since we first walked into the store. I have photos on my phone that I show to people all the time. I am so happy with it.
only problem I have is not letting anyone step on the floor with shoes on. We did put permanent felt pads on all the furniture. I am a bit paranoid about water being spilled on it. Nothing has happened yet. Oh Yes, it is also so easy to keep clean, so far I have only dusted it. Again, I am a little paranoid about putting a damp cloth on it. So I will give a rating of 6 stars!! THANK YOU SO MUCH WISTERIA LANE!!