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118 Cavendish Road, Colliers Wood, SW19 2HJ, United Kingdom
Get directionsMy mother - now 99 - has been at Woodlands for almost 18 months. She arrived there with multiple sores, more than one of them in a sorry state. Thanks to the care, skill and dedication of the care team, all those sores have since disappeared. She already had serious issues eating sufficiently. Food boosters, coaxing and personalised attention have been crucial and these she has received unfailingly, keeping her weight as stabilised as possible. Her spirits have remained - in the main - as good as can be expected in the circu... read more
A wonderful environment with caring people that take the time to help residents requiring varying levels of care. Lots going on including day trips out, great communication, excellent food and paperwork is always up to date, if you call in for an update the staff give very accurate details of the residents proving that they are keeping an eye on all aspects of care required. The whole place is kept spotless, we visit weekly at varied times and have always found everywhere clean and my mother-in-law is always clean and tidy.
Woodlands House Care & Nursing Home is a wonderful care home with amazing staff, who work incredibly hard and always have a smile on their face. My mum has been there for just over one year and I couldn't ask for a better home. My mum's favourite part of the day is when the afternoon tea/cake trolley comes out with a lovely selection of homemade cakes and fresh fruit. This home has a lovely atmosphere, it's a happy place and I know when I leave my mum after a visit she is safe and well cared for. The manager, the deputy mana... read more
Mum had a short period of respite at Woodlands House Care & Nursing Home, so our family were familiar with the services provided. Mum is living with Alzheimer's and became a resident earlier this year, a difficult decision for us as a family, but the staff have been very supportive in the transition. A huge thank you to all of the staff who do a fantastic job.
Business response:
Thank you for taking the time to leave a review for Woodlands House Care Home, we are very pleased to have your mother with us as a permanent resident. It is our pleasure to care for her as part of our family here at Woodlands House.
The staff at Woodlands Care Home were just absolutely fantastic and friendly. Food and drink service is just like first-class on a train! Clean and tidy rooms. Very good atmosphere. The way they managed Covid-19 was a big challenge but they managed very, very well. Woodlands Care Home must be rewarded with a medal or something because of the best service the staff provide together.
Business response:
Thank you for your lovely review of Woodlands House Care & Nursing Home, we appreciate your heartwarming feedback especially following such challenging times. I will pass your kind words on to our staff team.
On the whole, I'm very happy with the personal care provided to my mother by all the staff at Woodlands. Some minor points such as sometimes when I've been to visit she has been wearing clothes that I'm sure are not hers but in the scheme of things that's a pretty trivial point. The staff have been very helpful to me and my mum and they seem to genuinely care for the residents.
Business response:
Thank you for taking the time to write a review for Woodlands Care & Nursing Home, we are delighted to hear that you are happy with the care and support here at Woodlands House. It is our pleasure to care for your mother as part of our Woodlands family.
Extremely caring and helpful staff and management offering a fully effective and efficient care package. My mother is very happy at woodlands and all the staff go out of their way to make her feel comfortable.
Business response:
Thank you for your review of Woodlands House Care & Nursing Home, I will pass your kind words on to our staff team. We always appreciate comments and feedback from our families.
The staff in this care home are very friendly and the facilities are really good, they run a very tight ship and always willing to speak about any problems you have overall I think this is a really great care facility. It has been very hard during the Covid-19 pandemic not being able to see loved ones but this care home made it possible via video so we were still able to see our mother. Any problems you can go to the manager and one way or another it will be sorted. This is why I rate this care home very high.
Business response:
Thank you for your very kind review of Woodlands House Care & Nursing Home, it's wonderful to hear how happy you are with the care and support provided at our home.
I have found Woodlands House to provide a very caring service for my father; the staff are always polite and helpful, and they helped my father settle into the home. Woodlands has a good atmosphere and I find the staff to be kind and compassionate.
Business response:
Thank you for your review of Woodlands House Care & Nursing Home, we are very pleased to hear how happy you are with our care for your father. It is a pleasure to care for him as part of our Woodlands House family.
Woodlands House Care & Nursing Home - Country Court has a 4.4 star rating with 67 reviews.
Woodlands House Care & Nursing Home - Country Court is open now. It is open 24/7.