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WoodSpring Suites Bakersfield East
- Hotels
- Bakersfield, CA
About this business
Location details
8311 E Brundage Lane, Bakersfield, CA, 93307, United States
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The rooms where clean, the area felt rather unsafe. The front desk person seemed rather unhappy to be there. I will not stay in this property.
Business response:
allow me to apologize on behalf of our hotel for failing to meet your expectations. Again, thank you for your time and valuable feedback.
This Hotel went from 5 stars to 1 star. Too many people hanging around back. Families with kids living their, but kids are running and jumping. I shouldn't be woken up by dogs barking and a puppy crying all night. This place has lost it stars
Business response:
Thank you for taking the time to give us your feedback. Allow me to apologize on behalf of our hotel for failing to meet your expectations. I have shared your feedback with my entire team to ensure these types of situations do not happen in the future.
Bad Room was not cleaned. Bed sucked and was not comfortable. Too much noise going through walls, can hear all the steps up stairs. Hot water didn’t work for a day. Found a cockroach in the restroom. Was not a good stay but dealt with it since it was for a couple days. Won’t go back.
Business response:
Thank you for taking the time to give us your feedback. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback for our guests in the future.
Business response:
Thank you for your feedback
Don’t stay here Hotel seems to be a halfway house, no amenities , loud guests at all hours of the night , damaged furniture in the room, dirty
Business response:
We appreciate your feedback and will use this information to ensure a better stay next time.
I had a 9 day stay and never had the staff come in to 'refresh towels and amenities' like their notecard claims. Front desk staff was unpredictable, sometimes the front was open at 9am, sometimes not. There are people coming in and out at all hours, though a card is required for entry, there are plenty of people hanging out outside in the parking lot. The laminate woods floors make for a noisy time and NO blackout curtains means that even if you could get past the noises from upstairs, the halls or outside, the room is so li... read more
Business response:
we appreciate your feedback and appreciate the opportunity to better serve you on your next visit.
I did not feel safe in the hotel, a lot of weird people. Poor communication between staff and clients.
Business response:
We appreciate your feedback. We always want our guest to feel safe so we will be looking into this issue.
Frequently asked questions about WoodSpring Suites Bakersfield East
How is WoodSpring Suites Bakersfield East rated?
WoodSpring Suites Bakersfield East has a 3.6 star rating with 2,126 reviews.
When is WoodSpring Suites Bakersfield East open?
WoodSpring Suites Bakersfield East is open now. It is open 24/7.