WoodSpring Suites Bakersfield East

3.6

Hotels
Bakersfield, CA

About this business

Hospitality Hotels

Location details

8311 E Brundage Lane, Bakersfield, CA, 93307, United States

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3.62,126 reviews

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Jun Ki

2 years ago

Business response:

Jun Ki , we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

Robert

2 years ago

Elevator broken 1 towel in each room we requested 1st floor they gave it away they said elevator was down for 2 days but they didn’t call us until hour before arrival no time to find another hotel

Business response:

Robert , we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

Lisendra

2 years ago

My Father stayed passing through to get to AZ some family checked their kids in next to his room then went across to their own room and let their kids have at it all night without supervision video games with shooting sounds all night, up until 4 am. Pounding and shouting all night long. No phone in the room to call front desk. Horrible and loud getting no rest.

Business response:

Lisandra , we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

SUCHA

2 years ago

It smell bad , very dirty , linean had hair, heater in room not working

Business response:

Sucha, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

Verified traveller

2 years ago

Worst place filled with roaches and bugs. Won't recommend.

Business response:

We are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

Rosa

2 years ago

I didn’t stay at this hotel I tried to cancelled the day of my stay. I had an emergency was unable to stay. Hotels.com agent tried calling before check in time, no one answered I got charged. When I called talked to the manager said she was going to call me back. I called back the manager had me call hotels agent because they had no email which I did I even asked for they’re email so I can send the message prove and the hotel agent gave me the wrong email and the manager refused to give me my money back. So don’t have an eme... read more

Business response:

Rosa, we are sorry to hear that you were charged a cancellation fee for same day cancellation.Please follow up with your booking agent for cancellation details and fees.

Padma

2 years ago

There is nothing I liked. The photos when I booked showed some crockeries and a sofa bed. But when we got the room, not even a cup to make coffee or glass to drink water or a plate to eat our food was there. Kitchen was bare! No hangers! The room above us, someone was jumping until 2 am, literally jumping around the room!! The floor was dirty. In the Bathroom, only one soap was kept. We were waiting to check out from the moment we checked in.

Business response:

Padma, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

Jeff

2 years ago

Near dining which was convenient

Business response:

Jeff, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

David Jessica

2 years ago

Business response:

David, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.