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Wyatt Johnson Toyota
- Car Dealers
- Clarksville, TN
About this business
Location details
2595 Wilma Rudolph Blvd, Clarksville, TN, 37040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Took my Rav4 in for an oil change. I had an appointment for 10:00 AM. Got out of there at 12.26 PM. Just remember if you schedule an appointment it doesn't mean you will get right in. It's just to reserve your place in line. There could be 20 vehicles in front of you. Very misleading.
If I could give them a negative one I would have. Worst customer service experience of my life. They don't mind selling cars but will not hold up to promises after the sale! Not even the general manager.
"We called and spoke to the rep before making the 1 hour..." We called and spoke to the rep before making the 1 hour drive. We were informed to meet with the Service Manager when we arrived. We asked for the Service Manager by name Several times when we arrived, but he never came out to introduce himself. We were informed that the Service Manager knew all about the truck, but for whatever reason, he would not come and let us know anything. The sales representative very friendly, but the sales representative also did not know... read more
"Don't do it - petty once they have your money" Bought a BMW in an all cash/no trade deal from Joe Hardy - all was great until the money was paid then they got petty. Called to say my tags were in, they had previously offered to come put them on as I work nearby, but instead called to say they "miscalculated" the cash deal, and undercharged me by 30 dollars - and wanted me to come pay them 30 to get my tags - I've never seen such pettiness. the deal was done and signed. And my tags still aren't on my car. So I'm leaving them... read more
"See Benny Joles and Chris Castro" Here are two fine men that will see to it that you look at the car you ask for. Then they will seek top dollar for your trade. Top it off with a solid price that you will appreciate. Benny will go the extra distance to make sure you understand all the systems of your new vehicle!
"Would not Warranty the work the claimed to repair and RUDE" I loved going to Wyatt Johnson for my Toyota repairs until recently. I took my car in due to driver seat not moving and heated seats not working. They were able to diagnose the problem and I paid for the repair. Day after the repair, the heated seats are not working. I take the car back to Wyatt and they say that I only paid for the repair of the seat movement. That is not what they told my when I initially took it in. Aside from rude, they tell me that I have to p... read more
"DO NOT TRUST WYATT JOHNSON MANAGERS" They cheated me again. This is the second time Wyatt Johnson cheats on me . 1st time was in January 2017 when I bought my son's Hyundai 2015, at that time I wrote a letter to the General manager Mr Brian Barkeen who apologized and gave me 3 FREE oil Changes and he corrected the problem at that time. This year in April 21019 I decided to buy for my wife a new Toyota SUV 2019. Because of the sincere apology of Mr Barkeen I went and bought a Toyota highlander 2019 from Wyatt Johnson on Wilm... read more
"Blocking handicap parking" My husband and I was in the market for a new car and chose your dealership on Saturday December 8 2018. However when we arrived on site at about 11:00a one of your salesman turned in front of us to park a new car in the handicap parking spot. Your salesman was not handicap and chose to park there and jump out of the brand new camry that he was driving. Once he got out of the car he stood at the front of the building where he could clearly see us waiting for him to move. My husband is disabled and ... read more
"Long wait for 3 hours to fix a tire sensor light!!" We scheduled an appointment for 10:15am for service on our '06 Toyota for a flashing tire sensor light. Got to the dealer 30 minutes early for the appointment. Service took 3.5 hours! What a joke! We had to find the service people 2 times to ask what was taking so long. Then to top it off, the light came back on BEFORE we even made it home!!!! Never again will we use your service!!!!!!!!!
Frequently asked questions about Wyatt Johnson Toyota
How is Wyatt Johnson Toyota rated?
Wyatt Johnson Toyota has a 4.7 star rating with 3,229 reviews.
When is Wyatt Johnson Toyota open?
Wyatt Johnson Toyota is closed now. It will open at 9:00 a.m.