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Wyatt Johnson Toyota
- Car Dealers
- Clarksville, TN
About this business
Location details
2595 Wilma Rudolph Blvd, Clarksville, TN, 37040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible service department! They will charge you double the price on their parts. You can literally find same exact part elsewhere for almost half the price. The parts they recommend is different from the part they actually install. When confronted they say we don’t even buy parts for our own vehicles here as it’s cheaper online. And we can’t install the part we recommended that is why we installed the same type of part that failed again. If you want the recommended part. You can get it installed elsewhere. Well hindsight s... read more
I purchased my Camry new from this dealership this summer (2023). That was an average experience with nothing exceptional either way. My review isn’t about that but about their service department… I ran over a tiny piece of metal less than an inch square, it pierced through my tire and caused a very slow leak. I brought my car where I purchased it. Mistake. I took the tire off and put the spare on myself, when I dropped my car off the tire was in the trunk. I told them if it could be patched I wanted it patched (the car and ... read more
They’re great at selling but the management is terrible with following up with customers. I’ve been trying to work with the manager for months. Also the clerks who answer the phones were rude in responding to a simple request and were quick to get off the phone/cut me off.
Took my Rav4 in for an oil change. I had an appointment for 10:00 AM. Got out of there at 12.26 PM. Just remember if you schedule an appointment it doesn't mean you will get right in. It's just to reserve your place in line. There could be 20 vehicles in front of you. Very misleading.
If I could give them a negative one I would have. Worst customer service experience of my life. They don't mind selling cars but will not hold up to promises after the sale! Not even the general manager.
"We called and spoke to the rep before making the 1 hour..." We called and spoke to the rep before making the 1 hour drive. We were informed to meet with the Service Manager when we arrived. We asked for the Service Manager by name Several times when we arrived, but he never came out to introduce himself. We were informed that the Service Manager knew all about the truck, but for whatever reason, he would not come and let us know anything. The sales representative very friendly, but the sales representative also did not know... read more
"Don't do it - petty once they have your money" Bought a BMW in an all cash/no trade deal from Joe Hardy - all was great until the money was paid then they got petty. Called to say my tags were in, they had previously offered to come put them on as I work nearby, but instead called to say they "miscalculated" the cash deal, and undercharged me by 30 dollars - and wanted me to come pay them 30 to get my tags - I've never seen such pettiness. the deal was done and signed. And my tags still aren't on my car. So I'm leaving them... read more
"See Benny Joles and Chris Castro" Here are two fine men that will see to it that you look at the car you ask for. Then they will seek top dollar for your trade. Top it off with a solid price that you will appreciate. Benny will go the extra distance to make sure you understand all the systems of your new vehicle!
"Would not Warranty the work the claimed to repair and RUDE" I loved going to Wyatt Johnson for my Toyota repairs until recently. I took my car in due to driver seat not moving and heated seats not working. They were able to diagnose the problem and I paid for the repair. Day after the repair, the heated seats are not working. I take the car back to Wyatt and they say that I only paid for the repair of the seat movement. That is not what they told my when I initially took it in. Aside from rude, they tell me that I have to p... read more
Frequently asked questions about Wyatt Johnson Toyota
How is Wyatt Johnson Toyota rated?
Wyatt Johnson Toyota has a 4.7 star rating with 3,213 reviews.
When is Wyatt Johnson Toyota open?
Wyatt Johnson Toyota is open now. It will close at 6:00 p.m.