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Wyndham Lakes
- Assisted Living Facilities
- Jacksonville, FL
About this business
About Us Wyndham Lakes Wyndham Lakes offers the highest level of 55+ Active Adult Apartments, Assisted Living, Memory Care, and Respite Care to seniors in Jacksonville, Florida. We invite you to visit us today to see why our community is the perfect place for you or your loved one to call home.
Location details
10660 Old St Augustine Rd, Jacksonville, FL, 32257, United States
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My mom lives here for a year and a half she really likes it the staff the facility the food she never says anything negative im glad she is safe and happy I live in ny have never been there but maybe a visit in the future I'm greatful for her care thank you for all you do. [Removed]
Business response:
Hi, thank you for your positive review; we appreciate your feedback! We are happy to pass along your comments to the team here at Wyndham Lakes! Did you know that we have a Facebook page? We found it is a good way for families to stay in touch~check us out!
I went on the tour on Saturday but I wasn't impressed either with the facilities or what they had to offer. The physical plant was a bit depressing although I did speak with[Removed] for quite a while.
Business response:
Hi, thank you for your consideration and review. We regret to hear that your recent experience was anything less than exceptional, & will use this as an opportunity to improve. If you would be willing, we would like to have you contact our Executive Director at [removed] to discuss ways we can improve.
This is nice community, and my tour of it went well. From what I saw the community looked well maintained. The staff I came across was friendly, and welcoming. They were informative, and answered my questions. This wasn't the community for us, but my tour went very well overall.
Business response:
Thank you for leaving this detailed review about your experience with our community. We appreciate it and hope you find the community that best fits your needs.
So far everything is working out pretty well for my parents with their move to this community. They are doing well. This is good, safe community and I'am pleased with all they have done for us so far. The staff is kind, and helpful. They have nice reasonable prices. I do think this is a fine community overall, and I would recommend it.
Business response:
Thank you for your review. Your opinion is very important to us. We are proud of our community and the exceptional level of care we provide. We have a great staff and genuinely care for all our residents! Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Thank you again, we look forward to seeing you again. Please feel free to contact with any and all questions.
The staff at this community have been very friendly and helpful to me when I was looking at somewhere for my mother to go. They where informative on the phone and made sure to be patient with all of my questions. They just did not allow cats in the memory care unit and that is what my mother would have needed. I am thankful for there kindness though.
Business response:
Thank you for leaving this detailed review about your experience with our community. We appreciate it and hope that you found the perfect community for you and your mother. We are sorry that we couldn't accommodate your request. Please let us know if there is anything else we can do for you; we are more than happy to help!
We toured this community for my brother, and his needs. Our tour went well overall, this is nice community. The staff was very kind to my family, and I. The community looked nice, but my issue was the layout of the community. I didn't think it would work for my brother overall. It wasn't the place for us, but our tour went well.
Business response:
We strive to provide excellent care and service to our residents and their families at Wyndham Lakes. We appreciate you taking the time to leave us a review and we thank you for your consideration. We hope that you find the community that best suits your brothers needs.
I had reservations about the outside appearance, but after meeting [Removed] and visiting the interior it was much more pleasant in cleanliness and appearance. They are doing major renovations to the entire community with new landscaping to be done as well. Much impressed with her professionalism and dedication to try and help meet your needs. Met lots of friendly folks around the community.
Business response:
Thank you for taking the time to leave us your review. Your opinion is important to us. We have a great staff and community! Did you know we have a Facebook page? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions, [removed].
My brother has been in Wyndham Lakes Jacksonville, Fl Assisted Living for Two Months, he seems to be happy there.
Business response:
We are so happy to hear this! Thank you very much for taking the time to leave us this positive 5-star review and share your experience. We appreciate it and look forward to seeing you!
I had a very good tour of the Wyndham Lakes. The place was clean and everyone was very friendly. The tour guide was able to answer all of our questions and give us good information.
Business response:
Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again. We hope that you have a wonderful day!
Frequently asked questions about Wyndham Lakes
How is Wyndham Lakes rated?
Wyndham Lakes has a 4.5 star rating with 331 reviews.
When is Wyndham Lakes open?
Wyndham Lakes is open now. It is open 24/7.