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Wyndham Lakes
- Assisted Living Facilities
- Jacksonville, FL
About this business
About Us Wyndham Lakes Wyndham Lakes offers the highest level of 55+ Active Adult Apartments, Assisted Living, Memory Care, and Respite Care to seniors in Jacksonville, Florida. We invite you to visit us today to see why our community is the perfect place for you or your loved one to call home.
Location details
10660 Old St Augustine Rd, Jacksonville, FL, 32257, United States
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So far everything is working out pretty well for my parents with their move to this community. They are doing well. This is good, safe community and I'am pleased with all they have done for us so far. The staff is kind, and helpful. They have nice reasonable prices. I do think this is a fine community overall, and I would recommend it.
Business response:
Thank you for your review. Your opinion is very important to us. We are proud of our community and the exceptional level of care we provide. We have a great staff and genuinely care for all our residents! Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Thank you again, we look forward to seeing you again. Please feel free to contact with any and all questions.
The staff at this community have been very friendly and helpful to me when I was looking at somewhere for my mother to go. They where informative on the phone and made sure to be patient with all of my questions. They just did not allow cats in the memory care unit and that is what my mother would have needed. I am thankful for there kindness though.
Business response:
Thank you for leaving this detailed review about your experience with our community. We appreciate it and hope that you found the perfect community for you and your mother. We are sorry that we couldn't accommodate your request. Please let us know if there is anything else we can do for you; we are more than happy to help!
We toured this community for my brother, and his needs. Our tour went well overall, this is nice community. The staff was very kind to my family, and I. The community looked nice, but my issue was the layout of the community. I didn't think it would work for my brother overall. It wasn't the place for us, but our tour went well.
Business response:
We strive to provide excellent care and service to our residents and their families at Wyndham Lakes. We appreciate you taking the time to leave us a review and we thank you for your consideration. We hope that you find the community that best suits your brothers needs.
I had reservations about the outside appearance, but after meeting [Removed] and visiting the interior it was much more pleasant in cleanliness and appearance. They are doing major renovations to the entire community with new landscaping to be done as well. Much impressed with her professionalism and dedication to try and help meet your needs. Met lots of friendly folks around the community.
Business response:
Thank you for taking the time to leave us your review. Your opinion is important to us. We have a great staff and community! Did you know we have a Facebook page? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions, [removed].
My brother has been in Wyndham Lakes Jacksonville, Fl Assisted Living for Two Months, he seems to be happy there.
Business response:
We are so happy to hear this! Thank you very much for taking the time to leave us this positive 5-star review and share your experience. We appreciate it and look forward to seeing you!
I had a very good tour of the Wyndham Lakes. The place was clean and everyone was very friendly. The tour guide was able to answer all of our questions and give us good information.
Business response:
Thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again. We hope that you have a wonderful day!
The people here were great and they were very friendly. I liked the community and it was very clean and no smells to it. I just did not get the feeling that this was the right place for me here. It was just to far.
Business response:
Thank you for your review. Your opinion and comments are very important to us. We are proud of our community and the exceptional level of care we provide. We thank you for your consideration and regret that you did not feel our community was the right fit for you. We offer complimentary transportation. medication management and more. Please feel free to contact with any and all questions, [removed].
I spoke with them over the phone. They were very friendly and followed up to see if I made a decision. During our conversation they educated me about benefits for my dad. The were getting me the information I needed and directed me to resources. It came down to location and price and this was not the right fit.
Business response:
Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it and your time. We hope that you find the community that meets your needs.
We really liked this community, but dad said no because his apartment would be way to far to walk to the dining hall and the common areas. He just would not get the human interaction that we were looking for.
Business response:
Thank you for leaving this detailed review about your experience with our community. We are sorry that our community did not meet your needs. We would like the opportunity to discuss your review and see if we can find another room that might work out for your father. We look forward to speaking with you. [removed].
Frequently asked questions about Wyndham Lakes
How is Wyndham Lakes rated?
Wyndham Lakes has a 4.5 star rating with 327 reviews.
When is Wyndham Lakes open?
Wyndham Lakes is open now. It is open 24/7.