This profile has been claimed by the business owner or representative.
About Us Wyndham Lakes Wyndham Lakes offers the highest level of 55+ Active Adult Apartments, Assisted Living, Memory Care, and Respite Care to seniors in Jacksonville, Florida. We invite you to visit us today to see why our community is the perfect place for you or your loved one to call home.
10660 Old St Augustine Rd, Jacksonville, FL, 32257, United States
Get directionsSo far things have gone well with Wyndam Lakes. I'm pleased with the service, they do a great job taking care of Mom and they are always available to respond to any questions or requests. The staff is friendly and helpful, and the other residents seem friendly. The facility itself is a bit older, and could use some renovations, but overall it is a very nice place.
Business response:
Hi, thank you for your positive review; we appreciate your feedback! We are happy to pass along your comments to the team here at Wyndham Lakes!
We toured this community when we were looking into senior living options for our loved ones. This was a very nice looking place, and would have been my second choice. The only issue here was that it was a fairly large campus, with the building being connected by outdoor walkways. My parents would not have liked all of the travel between buildings, especially in the winter.
Business response:
Hi, thank you for your positive review; we appreciate your feedback! We are happy to pass along your comments to the team here at Wyndham Lakes!
Of the three we visited, this one came the closer to what we were looking for. Lori Miller no longer there toured with Janet Davidson.
Business response:
Hi, thank you for your positive review; we appreciate your feedback! We are happy to pass along your comments to the team here at Wyndham Lakes!
I visited Wyndham lakes on and off for about a year and a half each and every time I went there the the residents and the staff all are happy and friendly . The place is clean. I even ate dinner there and it was surprisingly good . But I had to make sure it wasn't just for show so I returned several months later unannounced and was treated the same each time . I spoke with several of the residents as well, everyone was happy and had great things to say about Whyndam Lakes. Some had been there only a few months and some for y... read more
Business response:
Hi, thank you for your positive review; we appreciate your feedback! We are happy to pass along your comments to the team here at Wyndham Lakes!
We like the access to the outdoors with the small screened porches, and the ability to plant flowers outside the porch. It makes it more personal. The staff is friendly and helpful. The facilities are pleasant with a lot of outside space and nice landscaping.
Business response:
Hi, thank you for your positive review; we appreciate your feedback! We are happy to pass along your comments to the team here at Wyndham Lakes!
I want families to know that they need to be very visible, be in there several times a week. Parking is fine. The food is okay. My loved one was in the memory care unit. They should have one person who was in there and responsible with the unit. Because they don’t there is a lot miscommunication.
Business response:
Hi there, we regret your most recent visit with us was not up to the standards we strive for.
Nice place. Residents were very friendly and happy! Wonderful independent and assisted living facilities. Memory was a little lacking. I understand that it needs to be a locked area, but it was small and felt closed in. My dad is still much more cognizant than the people here seemed to be. Five stars for independent and assisted living, two stars for memory care.
Business response:
Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case.
They are very clean. The staff is extremely friendly, I would give them a ten. Some of the activities are geared a little towards the older population. The food is quite good. It would be nice to have a swimming pool. We chose them because of the friendliness of the staff, and because we really felt at home, and the apartment was spacious.
Business response:
Hi, thank you for your positive review; we appreciate your feedback! We are happy to pass along your comments to the team here at Wyndham Lakes!
Much older facility but very nice. Much more affordable. Large rooms. One bedrooms are actually two studios put together as found in a hotel: (two bathrooms, two closets, two doors, two kitchenettes, etc.) Distance is the main obstacle for me.
Business response:
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience.
Wyndham Lakes has a 4.5 star rating with 327 reviews.
Wyndham Lakes is open now. It is open 24/7.