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Xpress Wellness Urgent Care - Broken Arrow
- Urgent Care
- Broken Arrow, OK
About this business
Location details
503 S Aspen Ave, Broken Arrow, OK, 74012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
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This place is horrible over 2hr wait time and my son never seen the doctor. Only came in for a physical. It wasn’t busy and everyone was super rude. When I asked for my money back the lady at the front got an attitude. Then said all I have to do is click a button and said yall can leave. Then I said I wanted a receipt they made her even more angry. This place should be shut down for they don’t care about patients or people’s time. Will never go back
Business response:
Hi, Wesley. We are sorry to hear that we didn’t meet your expectations. We have very high expectations at Xpress Wellness Urgent Care - Broken Arrow and would love the opportunity to improve. Please get in touch with us at wecare@xpwell.com.
Consistently short staffed and very slow. Do not bother making an appointment online because it now seems it is first come, first serve basis only.
Business response:
Hi Alisha. Thank you for taking the time to leave us your feedback. We apologize that the wait is at times longer than expected and we are continually working to improve this. We would appreciate the opportunity to talk with you more about your experience and we have asked our manager, Kendra, to reach out to you. If you would like to reach out to her sooner, you can email us at WeCare@xpwell.com with the best way to contact you or call the clinic directly at 918-286-6331 and ask for Kendra. Thanks again for your feedback!
this place needs to learn how to care for the well being of their patients and let the families in with their patients who needs the caretaker in the room with them my friend Jon Harwood was their with his Mother & they refused him to go in the room with her and she has Dementia so he is her care taker they need to change their policy when it comes to this I wouldn't trust them with my care since they are like that hope this review helps people to choose a better place for their loved one
It is very upsetting to hear how your clinic treated my family members today. My cousin whom is the caretaker of his elderly mother who suffers with alzhheimers brought her in for a covid test. Staff members blatantly refused to allow him to accompany his mother for her test. the staff member was extremely rude which caused a very emotional scene for his mother. Zero compassion for their patients. The covid test was not given and they will not be returning to your facility.
I made a appointment and was told walk would go before me. The front desk was very short.
Frequently asked questions about Xpress Wellness Urgent Care - Broken Arrow
How is Xpress Wellness Urgent Care - Broken Arrow rated?
Xpress Wellness Urgent Care - Broken Arrow has a 4.3 star rating with 1,294 reviews.
When is Xpress Wellness Urgent Care - Broken Arrow open?
Xpress Wellness Urgent Care - Broken Arrow is closed now. It will open at 8:00 a.m.