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Yester Gazdjian
- Mortgage Lenders
- Westlake Village, CA
About this business
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Location details
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thank you
Our first point of contact Carl Wren set the tone for us refinancing with PennyMac. From a past experience we were a little Leary about staying, but Carl’s Awesome Customer Service has our minds changed. He was wonderful in going over everything and explaining clearly what the process entailed. He definitely made us want to move forward with PennyMac.
very satisfied
The refinance was very easy and great customer service.
Honestly, no. Just, no. I worked with about a dozen people. One manager (the loan had to be elevated to a manager because of gross incompetence) was very good and helpful and attempted to understand what needed to happen, but once he handed the loan to the next group, train wreck again. Nearly everything else was a complete train wreck. Total disaster. I will encourage everyone I meet to save themselves the headache and go with a different company.
The refinance team I worked with at PennyMac was exceptional. I received all documents very quickly, and time from application to close was much shorter than anticipated. Everything was able to be completed around my schedule, and the mobile notary made signing final loan documents very simple.
Communication was excellent.
My experience was simply positive. It began with a call inquiring about refinancing. I was assigned a licensed real estate agent with expertise in my state. I was offered several options accompanied with interest rates and full explanations. After selecting an appealing option, a team of professionals guided me through the application process, a review of important documents, compiled them and sent all closing information to me directly by a certified notary. The loan approval followed.
This is my second time refinancing with PennyMac and we love the none pushy approach by the either MAC Family. They answered all of our question in a timely manner and made this experience stress free from start to finish. I know the Closing team is not officially apart of the MAC family but they did an outstanding job also. When there was an error or something we didn't understand she explained it to us and made us feel at ease. Thank you so much.
Frequently asked questions about Yester Gazdjian
How is Yester Gazdjian rated?
Yester Gazdjian has a 4.8 star rating with 510 reviews.
When is Yester Gazdjian open?
Yester Gazdjian is closed now. It will open on Monday at 9:00 a.m.