Zoe Raithel at Certainty Home Lending (NMLS #894102)

Bell P. 

Verified by Rate, Inc.

4 years ago

Great customer service, anytime I had a question I always got a response quickly. They were so welcoming and friendly. We Would recommend anyone who is buying a house to go to them, they truly make dreams come true! 

Rachel H. 

Verified by Rate, Inc.

4 years ago

Another stellar experience working with Zoe Raithel! We have made several transactions with her since 2016, and have always received the quickest and best service compared to anyone else I have ever used. 

Jeff M. 

Verified by Rate, Inc.

4 years ago

From the first moment everything was taken care of on time, if not a little ahead of schedule. Questions I had, even the most random and what I thought were the scariest questions Zoe's team answered. They also asked the underwriting team just to make sure. All along the way this made us feel so, so better. _x000D_ _x000D_ They walked us through the later approval process in the best way. When there were conditions we needed to meet, we were told promptly, and when they met the conditions they told us what we'd submitted wou... read more

Jackie M. 

Verified by Rate, Inc.

4 years ago

Thanks Zoe and your wonderful teams. You are doing great job & great customer service. Zoe is very professional and attentive. I highly recommend the cross country Mortgage LLC in Paso Robles for you if need loans assistance.👍🏻👍🏻👍🏻 

Elma M. 

Verified by Rate, Inc.

5 years ago

Thank you Zoe and team for making this experience so painless. I appreciate the personalized attention and prompt responses to my questions. 

Ken A. 

Verified by Rate, Inc.

5 years ago

As a Realtor I've worked with many lenders over the last 20+ years and Zoe's organization and customer service allows everyone to have a seamless experience. She does her job well and always meets critical time lines that are essential in today's competitive market. She'll get it done with great customer service and competitive rates. 

CaroleT A. 

Verified by Rate, Inc.

5 years ago

I was always kept informed on the progress of our loan and Zoe knew when we started what information we would need to gather 

Jennifer R. 

Verified by Rate, Inc.

5 years ago

Zoe and her team are true professionals and are on top of their game. They communicate with you throughout the entire process so you always feel up to date. We have done 2 refis with Zoe and always recommend friends and family to her. 

Sheryl W. 

Verified by Rate, Inc.

5 years ago

Zoe and her team are always available to answer questions and provide information. Their online document submission and signing tool is great!