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Zynex Medical

4.8
  • Englewood, CO

About this business

Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry. 

Location details

9655 Maroon Circle, Englewood, CO, 80112, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.89,759 reviews
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Valerie H.'s profile image
Valerie H. 
on Birdeye

3 years ago

The representative I spoke to was very polite and professional. My tens unit arrived as expected and works well for my pain. 

Business response:

Valerie , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Michelle P.'s profile image
Michelle P. 
on Birdeye

3 years ago

The lady that called explained everything and was very helpful. 

Business response:

Michelle , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Arlene K.'s profile image
Arlene K. 
on Birdeye

3 years ago

The representative at Zynex was pleasant, professional & cared about me receiving therapy from their company. My particular therapy was reviewed allowing me to ask questions as I felt necessary. Also, I felt Customer Support being available to me was a big plus. 

Business response:

Arlene , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Marcia N.'s profile image
Marcia N. 
on Birdeye

3 years ago

I did not really use it that much. Was gotten for my feet and I could never get it situated to do me any good. 

Business response:

Hello Marcia , we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. We look forward to helping you. 

Joyce J.'s profile image
Joyce J. 
on Birdeye

3 years ago

I think you did great, I was very please with Adam how he explained the service to me. 

Business response:

Joyce , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

James P.'s profile image
James P. 
on Birdeye

3 years ago

The person that called me was very helpful and explained the device very well. She took the time to answer all my questions. 

Business response:

James , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Belinda J.'s profile image
Belinda J. 
on Birdeye

3 years ago

Remarkable Customer Service 

Business response:

Belinda , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Alton W.'s profile image
Alton W. 
on Birdeye

3 years ago

It was easy and very informative. 

Business response:

Thank you so much for your positive feedback, Alton . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Jason G.'s profile image
Jason G. 
on Birdeye

3 years ago

Did very well the lady on the phone was very nice and sounded sexy! 

Business response:

Thank you so much for your feedback Jason ! We are pleased to hear that our representative was able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you. 

Frequently asked questions about Zynex Medical

How is Zynex Medical rated?

Zynex Medical has a 4.8 star rating with 9,759 reviews. 

When is Zynex Medical open?

Zynex Medical is open now. It will close at 5:00 p.m.