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Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Really easy process!
Business response:
Thank you so much for your positive feedback, Leondra . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
SERVICES WERE WONDERFUL. EVERYONE WAS KIND AND KNOWLEDGEABLE.
Business response:
Oddimissia , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
NexWave is a great device has helped me so much with feet pain Morton Neuroma. Zynex medical workers are extremely helpful every time I call. Neena Peketi
Business response:
Neena , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
Christie Apon was great she took care of everything I needed and more! Great Customer Service. Polite, kind, helpful, informative and professional. It’s wonderful to know you have excellent staff. Please let her know. Thank you, Annette Gomez
Business response:
Thank you so much for your feedback Annette ! We are pleased to hear that our representative was able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you.
It is my first time to contact your company but i hope so good custemer service .Thanks for your cooprotion
Business response:
Thank you so much for your positive feedback, Mekanen . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
I am so thankful for not only the wonderful comfort it gives me, but the customer service has been the best. No pills. No hassle. No pain. Love it.
Business response:
Celia , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
Unit difficult to use because I am disabled and live alone I am going to request a belt type per my doctor
Business response:
Thank you for your message. I have relayed your request to our Patient Support team. Someone will be reaching out to you by phone to assist. You may also contact us at 800-495-6670 7a-5p MST or at patientsupport@zynex.com. Regards.
Thank you very much for you time. The young lady was polite and professional. Everything was done in a timely manner all questions were answered and not I’m waiting to get my product. Thanks
Business response:
Thank you so much for your feedback Lucyetta ! We are pleased to hear that our representative was able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you.
Always quick to help! Thank you Zynex!
Business response:
Daniel , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don't hesitate to let us know if there anything more we can do.
Zynex Medical has a 4.8 star rating with 9,762 reviews.
Zynex Medical is closed now. It will open on Monday at 7:00 a.m.