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Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Everything about the product is excellent and all of the assistance that I will see from customer service And everyone that Help me with my device was fantastic !!!!!
Business response:
Timothy , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Your product has helped me immensely.
Business response:
Kevin , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
The unit takes the pain down!
Business response:
Deborah , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
Sent my stuff right on time
Business response:
Thank you so much for your positive feedback, Sharon . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
The young lady that helped me on yesterday was very informative
Business response:
Cynthia , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
You did very good, kept me up on supplies. Please.dont send anymore batteries right now. Thank you for making sure I never ran out or had to buy them at the time needed.
Business response:
Thank you for your message. I have relayed your request to our Patient Support team. Someone will be reaching out to you by phone to assist. You may also contact us at 800-495-6670 7a-5p MST or at customersupport@zynex.com. Regards.
Product does provide relief but the connector wires do appear to come out from connector to machine after a while
Business response:
Dolores , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your feedback. Please don't hesitate to contact us if there is anything else we can do for you.
I was surprised at how strong the TENS unit is. The electrical impulses are strong enough to make a real difference in reducing my overall level of pain. The replacement of supplies (batteries and electrodes) come at just the right frequency and customer service has been very responsive.
Business response:
Scott , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
EXCEPTION service from Angela
Business response:
Tanaya , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don’t hesitate to let us know if there anything more we can do.
Zynex Medical has a 4.8 star rating with 9,762 reviews.
Zynex Medical is closed now. It will open tomorrow at 7:00 a.m.