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Zynex Medical

4.8
  • Englewood, CO

About this business

Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry. 

Location details

9655 Maroon Circle, Englewood, CO, 80112, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.89,759 reviews
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Arletha D.'s profile image
Arletha D. 
on Birdeye

3 years ago

Not good. Had a misunderstanding regarding billing. Returned unit. Cannot afford monthly rental. I don't rent. 

Business response:

Thank you for letting us know about this issue, Arletha . Your feedback is very important to us. We set a high standard for ourselves and sincerely apologize that standard was not met in your interaction with us. Please contact us at (800) 495-6670 and we would be happy to assist you in resolving your concerns.  

Mary J.'s profile image
Mary J. 
on Birdeye

3 years ago

Everything was great..MY TECHNICIAN RICHARD WAS VERY PROFESSIONAL..GREAT GUY..THANK YOU FOR COMING TO MY HOME AND TAKING CARE OF MY X-RAY..EARLIER I HAD A QUESTION POP UP ASKING ME WHY MY EXPERIENCE WASNT A GOOD ONE BECAUSE EVERYTHING WAS JUST GREAT AND I EXPLAINED THAT ON THE QUESTION...ONCE AGAIN THANK YOU....I RECOMMEND YOUR COMPANY TO ANY ONE AND EVERYONE...GREAT JOB...THANK YOU.. 

Business response:

Mary , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don’t hesitate to let us know if there anything more we can do. 

Johnnie H.'s profile image
Johnnie H. 
on Birdeye

3 years ago

My experience was very pleasant, they were professional and attentive to my medical needs I would highly recommend this company anyone in need of their services. 

Business response:

Thank you so much for your kind words, Johnnie. We really appreciate you taking the time out to share your experience with us. Zynex Medical 

Antoinette E.'s profile image
Antoinette E. 
on Birdeye

3 years ago

The rep was knowledgeable and very helpful with my needs. 

Business response:

Antoinette , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Jill B.'s profile image
Jill B. 
on Birdeye

3 years ago

Easy people to work with, great customer service. 

Business response:

Thank you so much for your positive feedback, Jill . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Eileen B.'s profile image
Eileen B. 
on Birdeye

3 years ago

good customer service. follow up to make sure devices arrived. calls when devices are shipped. little pricey because not covered by insurance. 

Business response:

Thank you so much for your positive feedback, Eileen . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Roy H.'s profile image
Roy H. 
on Birdeye

3 years ago

very friendly people to deal with. fast to respond with any questions. 

Business response:

Thank you so much for your positive feedback, Roy . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Martha T.'s profile image
Martha T. 
on Birdeye

3 years ago

Very thorough and professional. The rep contacted me to help clear up some confusion about insurance payment. 

Business response:

Thank you so much for your positive feedback, Martha . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Cindy E.'s profile image
Cindy E. 
on Birdeye

3 years ago

Sydney was very helpful and clearly walked me through the process 

Business response:

Cindy , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don’t hesitate to let us know if there anything more we can do. 

Frequently asked questions about Zynex Medical

How is Zynex Medical rated?

Zynex Medical has a 4.8 star rating with 9,759 reviews. 

When is Zynex Medical open?

Zynex Medical is closed now. It will open tomorrow at 7:00 a.m.