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Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Response time, level of customer service, and communication have been excellent.
Business response:
Beth , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Very patient and took the time to explain the equipment as well as answer my questions.
Business response:
Thank you so much for your positive feedback, Edward . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Good afternoon I would just like to take time to say that I had a great experience it started with the therapy manager Martin Kange Who took great time to explain the equipment to me show me how to work it use it everything that I need to know how to help me before he started I could not walk after you finish I was walking without any pain which blew me away no pills were involved then it picked up with Miss Keira Faye who called me later that evening had patience with me also walk me through everything I needed to do to get... read more
Business response:
Thank you so much for your feedback Edward ! We are pleased to hear that our representative was able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don’t hesitate to contact us if there anything more we can do for you.
I had broken shoulder replacement surgery and your equipment has been very helpful in my therapy. I will still be using it for quite some time. Thank you!
Business response:
Daniel , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
The woman I talked to (I’m sorry, I’ve forgotten her name), was very friendly and helpful. With the way she explained everything, I didn’t have any questions. I would definitely recommend this company!
Business response:
Kelly , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Seemed to want to help in anyway possible. Very professional and courteous.
Very speedy shipping. Very pleasant representative
You Contacted and Assisted me Expediently!
Business response:
Thank you so much for your positive feedback, Willie . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Great customer service. Representative was very patient, very detailed oriented and friendly.
Business response:
Tracy , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Zynex Medical has a 4.8 star rating with 9,761 reviews.
Zynex Medical is closed now. It will open tomorrow at 7:00 a.m.