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Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Answered all of my questions with no difficulty. Very nice and polite
Business response:
Thank you so much for your positive feedback, Therese . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Customer service is top-notch
Business response:
Thank you so much for your kind words, Connie. We really appreciate you taking the time out to share your experience with us. Zynex Medical
The person that called was very friendly and made sure I understand how everything will work. I didn’t feel like she was reading from a script like many do. Very pleasant experience and excellent representative who called.
Business response:
Kimberly , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don’t hesitate to let us know if there anything more we can do.
Zynex is a great company. I enjoy my 10’s unit. If I have any problems with equipment they are quick to help.
Business response:
Thank you so much for your kind words, Jamie. We really appreciate you taking the time out to share your experience with us. Zynex Medical
After my injury I started using the NextWave and it has definitely made a difference. They were easy to reach by phone. Customer service is knowledgeable and helpful when I needed to adjust the product. I definitely recommend this company. All around great service. ⭐️ ⭐️ ⭐️ ⭐️
Business response:
Thank you so much for your feedback Mary ! We are pleased to hear that our representative was able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don’t hesitate to contact us if there anything more we can do for you.
Answered questions
Exemplary service and all my questions were addressed! Thank you!
Brittany was friendly, helpful and empathetic. Very good experience!
The people on the phone were very professional and courteous. They made sure I understood everything
Zynex Medical has a 4.8 star rating with 9,761 reviews.
Zynex Medical is closed now. It will open tomorrow at 7:00 a.m.