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Zynex Medical

4.8
  • Englewood, CO

About this business

Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry. 

Location details

9655 Maroon Circle, Englewood, CO, 80112, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.89,759 reviews
Select a rating
Farentino B.'s profile image
Farentino B. 
on Birdeye

4 years ago

I love this machine it works great and very easy to use 

Business response:

Farentino , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you. 

Poonam S.'s profile image
Poonam S. 
on Birdeye

4 years ago

Very helpful, professional, good listener. 

Business response:

Poonam , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Craig D.'s profile image
Craig D. 
on Birdeye

4 years ago

Good. She was very pleasant, cheerful and helpful. She explained everything in detail. 

Business response:

Craig , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don’t hesitate to let us know if there anything more we can do. 

Britteny J.'s profile image
Britteny J. 
on Birdeye

4 years ago

Saw my PCP on Monday and she prescribed me a NexWave unit. Zynex reps called me within 2 days and told me 4-6 business days I would receive my unit. I'm 33 with chronic back pain and sciatica issues for the past 6 years. I've done physical therapy and used tens units in PA for my back and rotator cuff in the past. Got home from work today,Friday,and my NexWave was already here. Wasn't expecting it until at least Monday. I immediately put it to use and feel amazing. Zynex reps were extremely polite and explained everything p... read more

Business response:

Thank you so much for your feedback Britteny ! We are pleased to hear that our representative was able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don’t hesitate to contact us if there anything more we can do for you. 

Alicia B.'s profile image
Alicia B. 
on Birdeye

4 years ago

Great and very friendly! 

Business response:

Thank you so much for your kind words, Alicia. We really appreciate you taking the time out to share your experience with us. Zynex Medical 

Ronald P.'s profile image
Ronald P. 
on Birdeye

4 years ago

The lady that I spoke with went above and beyond to get me answers and to help me with supply issues. 

Business response:

Thank you so much for your feedback Ronald ! We are pleased to hear that our representative was able to assist you in resolving your concerns and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don’t hesitate to contact us if there anything more we can do for you. 

Alyssa W.'s profile image
Alyssa W. 
on Birdeye

4 years ago

She was thorough. I’m looking forward to receiving it 

Business response:

Thank you so much for your positive feedback, Alyssa . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Michelle K.'s profile image
Michelle K. 
on Birdeye

4 years ago

Very very professional & the most friendly person I have probably every talked to. 

Business response:

Michelle , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Sandra Y.'s profile image
Sandra Y. 
on Birdeye

4 years ago

Awesome service agent that did the order over the phone 

Business response:

Sandra , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Frequently asked questions about Zynex Medical

How is Zynex Medical rated?

Zynex Medical has a 4.8 star rating with 9,759 reviews. 

When is Zynex Medical open?

Zynex Medical is closed now. It will open at 7:00 a.m.