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Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Had an amazing experience! Worked with me and my providers to get me my equipment. Customer service and speed is absolutely amazing! 5+ stars
Business response:
Samantha , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
I’m disabled and I have a lot of health problems nearly all of which result in severe chronic pain throughout my whole body. I have the tens3000 machine I was originally prescribed a different machine that was not covered my Medicaid but I was still able to get the Tens3000 I’m so grateful for how kind everyone has been when helping me get my machine or ordering more electrodes everyone I’ve ever been in contact with has been so so kind!
Business response:
Anita , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
Very good customer service. Follows up with patients to make
Business response:
Delores , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Super nice and knowledgeable people!
Business response:
Pamela , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Very very prompt and quick.
Business response:
Thank you so much for your positive feedback, Sheri . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
The rep Debbie for my Zynex NexWave IFC machine has been extremely helpful getting me set up with the machine. Since I received the IFC machine I use it 4x a day for 40 mins to help relieve pain after my total knee replacement surgery. The machine relieves pain at the time of application but does not continue to relieve pain for many hours after as hoped.
Business response:
Alicia , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
Customer service good and the product love helps my lower back pain alot
Business response:
Dolores , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
I was already a fan of TENS units but IFC is so next level. I’m officially a fan of 40x.
Business response:
Kyle , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
The person I spoke to was very friendly and I felt confident that she was going to handle the situation!
Business response:
Brenda , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Zynex Medical has a 4.8 star rating with 9,761 reviews.
Zynex Medical is closed now. It will open at 7:00 a.m.