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Zynex Medical
- Englewood, CO
About this business
Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Explained my options. Very professional & respectful.
Business response:
Stephen , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
You sent me awesome medical equipment that works wonderfully. I really love the back brace and the tens unit work very well and I like to thank you from the bottom of my heart. Thank you for the awesome help
Business response:
Thank you so much for your feedback Earl ! We are pleased to hear that our representative was able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don’t hesitate to contact us if there anything more we can do for you.
I just received my very first Zynex medical unit and used it I am very impressed on how easy it is to use and assemble. I love that it takes the pain away it like being in heaven. With pain free and I don’t want to come back to the real world. I want to thank you all in Zynex medical team for your hard work and sending me this much needed unit. You all have made my day.
Business response:
Thank you so much for your feedback Florida ! We are pleased to hear that our representatives were able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don’t hesitate to contact us if there anything more we can do for you.
Reps were very informative and polite.
Business response:
Loretta , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Your CSR rep was awesome and provided very helpful info!
Business response:
Gregory , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don’t hesitate to let us know if there anything more we can do.
It has been great working with this company.
Business response:
Thank you so much for your positive feedback, Gary . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Very good information
Business response:
Thank you so much for your positive feedback, Todd . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
As a patient in a complex medical environment, information is received that may not be retained. When I saw the 3 EOB’s from my medical insurance totaling some $1,500, the stated arrangement of $25/months for 10 months ending with ownership of the machine was forgotten. I called the medical provider rather than Zynex, another typical patient action. The provider was unaware of the financial arrangement, a point of confusion that could be addressed with additional provider training by the regional Zynex representative. Gettin... read more
Business response:
Thank you so much for your positive feedback, Elsa . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Great experience very easy to follow along with directions over the phone.
Business response:
Thank you so much for your positive feedback, Jonathan . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Frequently asked questions about Zynex Medical
How is Zynex Medical rated?
Zynex Medical has a 4.8 star rating with 9,759 reviews.
When is Zynex Medical open?
Zynex Medical is open now. It will close at 5:00 p.m.