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Zynex Medical

4.5
  • Englewood, CO

About this business

Location details

9655 Maroon Circle, Englewood, CO, 80112, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.510,981 reviews
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Aaron T.'s profile image
Aaron T. 
6 years ago

Every part of having my prescription filled happened exactly as my doctor described it. Zynex was quick and very helpful. 

Business response:

Thank you so much for your positive feedback, Aaron . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Stephen C.'s profile image
Stephen C. 
6 years ago

Explained my options. Very professional & respectful. 

Business response:

Stephen , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Earl C.'s profile image
Earl C. 
6 years ago

You sent me awesome medical equipment that works wonderfully. I really love the back brace and the tens unit work very well and I like to thank you from the bottom of my heart. Thank you for the awesome help 

Business response:

Thank you so much for your feedback Earl ! We are pleased to hear that our representative was able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don’t hesitate to contact us if there anything more we can do for you. 

Florida F.'s profile image
Florida F. 
6 years ago

I just received my very first Zynex medical unit and used it I am very impressed on how easy it is to use and assemble. I love that it takes the pain away it like being in heaven. With pain free and I don’t want to come back to the real world. I want to thank you all in Zynex medical team for your hard work and sending me this much needed unit. You all have made my day. 

Business response:

Thank you so much for your feedback Florida ! We are pleased to hear that our representatives were able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don’t hesitate to contact us if there anything more we can do for you. 

Loretta H.'s profile image
Loretta H. 
6 years ago

Reps were very informative and polite. 

Business response:

Loretta , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Gregory P.'s profile image
Gregory P. 
6 years ago

Your CSR rep was awesome and provided very helpful info! 

Business response:

Gregory , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don’t hesitate to let us know if there anything more we can do. 

Gary B.'s profile image
Gary B. 
6 years ago

It has been great working with this company. 

Business response:

Thank you so much for your positive feedback, Gary . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Todd B.'s profile image
Todd B. 
6 years ago

Very good information 

Business response:

Thank you so much for your positive feedback, Todd . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Elsa B.'s profile image
Elsa B. 
6 years ago

As a patient in a complex medical environment, information is received that may not be retained. When I saw the 3 EOB’s from my medical insurance totaling some $1,500, the stated arrangement of $25/months for 10 months ending with ownership of the machine was forgotten. I called the medical provider rather than Zynex, another typical patient action. The provider was unaware of the financial arrangement, a point of confusion that could be addressed with additional provider training by the regional Zynex representative. Gettin... read more

Business response:

Thank you so much for your positive feedback, Elsa . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you. 

Frequently asked questions about Zynex Medical

How is Zynex Medical rated?

Zynex Medical has a 4.5 star rating with 10,981 reviews. 

When is Zynex Medical open?

Zynex Medical is closed now. It will open at 7:00 a.m.