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Zynex Medical
- Englewood, CO
About this business
Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Courteous Answered questions
Business response:
Linda, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
The unit works great, BUT…..I really don’t like that it does not have an internal rechargeable battery. The 9 volt batteries do not last long at all!! 😢
Business response:
Hello Rosemarie, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you.
I left a message over the weekend that I thought one of the leads on my NexWave wasn’t working or had a short in it. I gave them a time to call on Monday and they were quite prompt in calling back. I was transferred to Andy who asked to check something with the leads which then appeared that the one lead was the problem. He indicated that they would send a complimentary set of leads so that I would receive them by the end of the week. This actually happened once before with the leads, and they were sent promptly then too. Th... read more
Business response:
Mary, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Since I received my TENS unit from Zynex, they delivered the electrodes on time, every month, without delays, excuses or problems. They (Zynex) really takes care of their customers and their customer service is easy, friendly, and knowledgeable in their products. No stuttering, excuses, or hesitation at all. I enjoy working with Zynex and appreciate the cooperation. I highly recommend Zynex to anyone needing pain relief.
Business response:
John, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Very thorough and professional.
Business response:
Pamela, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Excellent the gentleman was very knowledgeable and helpful
Business response:
Joyce, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
They were very helpful and are able to get me exactly what I needed
Business response:
Jodi, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Great it helps for hous some time days
Business response:
Thank you so much for your positive feedback, Mary . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
Wow great customer service!!! I didn't have to wait a day. Quick , knowlegeable and answered all of our questions. Thank you very much!! Happy customer.
Business response:
Tina, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Frequently asked questions about Zynex Medical
How is Zynex Medical rated?
Zynex Medical has a 4.8 star rating with 9,760 reviews.
When is Zynex Medical open?
Zynex Medical is open now. It will close at 5:00 p.m.