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Zynex Medical

4.8
  • Englewood, CO

About this business

Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry. 

Location details

9655 Maroon Circle, Englewood, CO, 80112, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.89,760 reviews
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Carol K.'s profile image
Carol K. 
on Birdeye

3 years ago

I ordered it and received it in such a short time I was amazed! The tens unit is so helpful with my back pain. I am wondering if I can get any other size of the pads? I have already gone through 3 of the four batteries that was sent with the unit. 

Business response:

Thank you so much for your positive feedback, Carol . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you. 

Eleanor B.'s profile image
Eleanor B. 
on Birdeye

3 years ago

Very good overall. Questions answered quickly. 

Business response:

Eleanor, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Dorothy W.'s profile image
Dorothy W. 
on Birdeye

3 years ago

Representative was polite and explained the equipment and process in getting to me. 

Business response:

Dorothy, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Silvia S.'s profile image
Silvia S. 
on Birdeye

3 years ago

The customer service person was polite, knowledgeable, and facilitated correspondence with insurance. 

Business response:

Silvia, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Christine N.'s profile image
Christine N. 
on Birdeye

3 years ago

Great follow up 

Business response:

Thank you so much for your positive feedback, Christine . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you. 

Robyn S.'s profile image
Robyn S. 
on Birdeye

3 years ago

Your staff member was very professional. With questions that she didn’t know the answer to, she would pull from resources to give me the correct information! So helpful and pleasant to deal with! Thank you for the caliber of employees that you employ! 

Business response:

Robyn, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Theresa C.'s profile image
Theresa C. 
on Birdeye

3 years ago

This Tens unit is very good. Thank you. It is helping me so much 

Business response:

Thank you so much for your positive feedback, Theresa . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you. 

Jose C.'s profile image
Jose C. 
on Birdeye

3 years ago

You did great 👍 

Business response:

Jose, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Katie J.'s profile image
Katie J. 
on Birdeye

3 years ago

This was a super easy process to get through to have everything in place so I can get my unit. I got a text msg and filled out the insurance info and that was it. Zynex called exactly like I was told they would to confirm they got my info and my unit will be shipped, and the girl was very nice and informative. I did this all in within 5 mins and will have my Tens unit in a couple days! Thanks a lot Zynex. I really appreciate how fast and easy this was. 

Business response:

Katie, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Frequently asked questions about Zynex Medical

How is Zynex Medical rated?

Zynex Medical has a 4.8 star rating with 9,760 reviews. 

When is Zynex Medical open?

Zynex Medical is open now. It will close at 5:00 p.m.