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Zynex Medical
- Englewood, CO
About this business
Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very accommodating service good job
Business response:
Crispin, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
The tens unit is a life saver. It definitely does the job👍 Anytime I had a question or concern the representative was more then helpful and as so followed up when needed.
Business response:
Geraldine, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Had great pain in lower back and my right leg I used your machine started at my lower back and worked it down my leg worked my muscles gave my much relief thanks
Business response:
Thank you so much for your positive feedback, James . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
They are working with me when my insurance refused to cover my claim. Very nice person to work with. Calmed me down with willingness to help me
Business response:
Fidelis, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Thank you for the professionalism,kindness guided me through my medical need.Your representative name is Amber Bononcini.She was excellent .
Business response:
Lai Chu, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Contacted me regarding the unit very quickly and answered all questions professionally and understandably
Business response:
Judy, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
The gentleman I spoke to was very informative and made sure I understood the steps with ordering the product
Business response:
Judith, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Your customer service was great. She explained the process of getting supplies for my tens unit very clearly and is sending me one set of electrodes I have been a customer for many years and had always had a great experience
Business response:
Cynthia, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Emily, the young lady that called and explained everything about my medical device, insurance, shipping and billing, was so professional, polite and caring. She was amazing to work with.
Business response:
Frank, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Frequently asked questions about Zynex Medical
How is Zynex Medical rated?
Zynex Medical has a 4.8 star rating with 9,760 reviews.
When is Zynex Medical open?
Zynex Medical is open now. It will close at 5:00 p.m.