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8x8

4.8

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.86,438 reviews
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Randy R.'s profile image
Randy R. 
on Birdeye

8 months ago

I am very pleased with 8x8. 

Business response:

Hi, Randy - Thank you so much for taking the time to leave an excellent rating. We appreciate your business with us. Please let us know what else we can do to help you and your business in the future.  

Mark W.'s profile image
Mark W. 
on Birdeye

8 months ago

Always reliable and flexible 

Business response:

Thank you so much for taking the time and we are so delighted to see a 5-star rating from you, Mark! We will take this feedback and continue to provide the best for our customers.  

Larry V.'s profile image
Larry V. 
on Birdeye

8 months ago

8x8 is an amazing app that makes communicating with my team and my clients very easy and done all in one place. No need to shuffle different apps to speak with someone. This is a very easy app to use 

Business response:

Thanks so much for giving us a 5-star review. We appreciate the feedback on how we are doing. We're glad that customers like you are having a great experience with 8x8!  

Kelly D.'s profile image
Kelly D. 
on Birdeye

8 months ago

8x8 has great support and very responsive. From the sales team to technical support, they are fantastic! 

Business response:

Seeing that you had a 5-star rating and experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing 8x8! We appreciate it, Kelly.  

Leigh M.'s profile image
Leigh M. 
on Birdeye

8 months ago

We started using your company probably a couple of years ago at Cetera, however there have been several issues that have come about. Calls seem to drop daily, sometimes people cannot hear us, it is frustrating because our line sometimes shows up as coming from a different location and not" Cetera". Overall customer service has been okay when i have called but there needs to be some upgrades on the platform. 

Steve M.'s profile image
Steve M. 
on Birdeye

8 months ago

Excellent, 8x8 Customer Support is great, Always prompt with responses and getting back to us 

Business response:

Hi, Steve - We are incredibly grateful that you took the time to leave us a 5-star review. We appreciate you being a customer and helping to share the word about us.  

RAYMOND S.'s profile image
RAYMOND S. 
on Birdeye

9 months ago

I have been using 8 x 8 fro about two years now, and I have to say I love it. One of the standout features of the 8x8 VoIP Phone System is its flexibility. Whether you're a small startup or an established enterprise, the system scales effortlessly to accommodate your organization's needs. Its cloud-based infrastructure ensures seamless integration with existing tools and enables users to access communication services from virtually anywhere, fostering remote work capabilities and enhancing productivity. The platform's call ... read more

Britney W.'s profile image
Britney W. 
on Birdeye

9 months ago

I like how we can use different features. The web access for the person to make changes can sometimes be a little hard to navigate through. 

Jason B.'s profile image
Jason B. 
on Birdeye

9 months ago

real people that will talk to you are available all the time not just when they sign you up. Take that Vonage. 

Business response:

Hi, Jason - Thank you so much for taking the time to leave an excellent rating. We appreciate your business with us. Please let us know what else we can do to help you and your business in the future.  

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.8 star rating with 6,438 reviews. 

When is 8x8 open?

8x8 is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com