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1-800-HANSONS

4.6

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Location details

3788 W 2270 S Suite E, West Valley City, UT, 84120, United States

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4.61,366 reviews
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Robert A.'s profile image
Robert A. 
3 years ago

The whole experience was horrible but Shawn came out and resolved a lot of issues and said he’d keep me updated on the window that was missed. Shawn is very professional and knows the value of customer service 

Business response:

Robert, We are sorry to hear you have not had a positive experience and are glad to hear a representative was able to get issues resolved for you. I have escalated to our management team to review and address.  

Constanino Z.'s profile image
Constanino Z. 
3 years ago

I had an appt for window repairs on 28 Jun from the install. Shawn did an excellent job. He took the time to listen and hear what we had to say and also took his time to do the repairs and explained what he was doing on every step. Shawn is the first person from Hanson's that we truly appreciated and he cares what he does and the image that needs to be portrayed by all Hanson employees. 

Business response:

Thank you for your review Constanino! 

Douglas B.'s profile image
Douglas B. 
3 years ago

Shawn was very help in working on fixing item that were wrong He even did this at the end of his day. Very kind and despite the mess he was straightening up from the installers. Thank you!! 

Business response:

Thank you Douglas! 

Tim B.'s profile image
Tim B. 
3 years ago

Shawn Edwards was very courteous, consciousness and knowledgeable. He addressed all of our concerns about our installation 

Business response:

We appreciate your feedback Tim! 

Michael C.'s profile image
Michael C. 
3 years ago

Quick and easy service. Would recommend. 

Business response:

Thank you Michael! 

Pam H.'s profile image
Pam H. 
3 years ago

My experience started out rather rocky. Thankfully my installation went wonderfully. Mark and I talked for a long time and he made me feel important. My project manager Barb was very nice and listened to all of my concerns. I love the color and the crew was so polite and took care of everything 

Business response:

Thank you for your feedback Pam! Glad to hear everything was taken care of! 

Alex L.'s profile image
Alex L. 
3 years ago

Great job by crew 

Business response:

Thank you, Alex! 

Cristina H.'s profile image
Cristina H. 
3 years ago

😎 awesome job! My windows are beautiful. Professional and done right! Thank you 

Business response:

Thank you for your review! 

Tanja R.'s profile image
Tanja R. 
3 years ago

Shawn Edwards was awesome didn’t just do his job went out of his way to explain window features what should have been done by installer’s 

Business response:

We appreciate your feedback Tanja! 

Frequently asked questions about 1-800-HANSONS

How is 1-800-HANSONS rated?

1-800-HANSONS has a 4.6 star rating with 1,366 reviews. 

When is 1-800-HANSONS open?

1-800-HANSONS is open now. It is open 24/7.