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3788 W 2270 S Suite E, West Valley City, UT, 84120, United States
Get directionsThe whole experience was horrible but Shawn came out and resolved a lot of issues and said he’d keep me updated on the window that was missed. Shawn is very professional and knows the value of customer service
Business response:
Robert, We are sorry to hear you have not had a positive experience and are glad to hear a representative was able to get issues resolved for you. I have escalated to our management team to review and address.
I had an appt for window repairs on 28 Jun from the install. Shawn did an excellent job. He took the time to listen and hear what we had to say and also took his time to do the repairs and explained what he was doing on every step. Shawn is the first person from Hanson's that we truly appreciated and he cares what he does and the image that needs to be portrayed by all Hanson employees.
Business response:
Thank you for your review Constanino!
Shawn was very help in working on fixing item that were wrong He even did this at the end of his day. Very kind and despite the mess he was straightening up from the installers. Thank you!!
Business response:
Thank you Douglas!
Shawn Edwards was very courteous, consciousness and knowledgeable. He addressed all of our concerns about our installation
Business response:
We appreciate your feedback Tim!
Quick and easy service. Would recommend.
Business response:
Thank you Michael!
My experience started out rather rocky. Thankfully my installation went wonderfully. Mark and I talked for a long time and he made me feel important. My project manager Barb was very nice and listened to all of my concerns. I love the color and the crew was so polite and took care of everything
Business response:
Thank you for your feedback Pam! Glad to hear everything was taken care of!
Great job by crew
Business response:
Thank you, Alex!
😎 awesome job! My windows are beautiful. Professional and done right! Thank you
Business response:
Thank you for your review!
Shawn Edwards was awesome didn’t just do his job went out of his way to explain window features what should have been done by installer’s
Business response:
We appreciate your feedback Tanja!
1-800-HANSONS has a 4.6 star rating with 1,366 reviews.
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