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54th Street Scratch Grill & Bar
- Restaurants
- Kansas City, MO
About this business
Location details
303 NE Englewood Rd, Kansas City, MO, 64116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:30 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
RecommendedFillet and loaded baked potatoe, traditional salad and bread were spot on, highly recommended!
Business response:
Thank you Jewell Ryan so much for your kind comments! This level of service and quality is what we strive to achieve on each and every visit, and it's great to hear we hit a home run. We hope to see you again soon!
RecommendedGood food and service.. nice atmosphere and enjoy all the TVs
Business response:
Thank you Bryant Lee so much for your kind comments! This level of service and quality is what we strive to achieve on each and every visit, and it's great to hear we hit a home run. We hope to see you again soon!
Recommendedwe sat on the patio today. Our server, Misty was fantastic. we had a blast talking to her.
Business response:
Thank you Jeff so much for your kind comments! This level of service and quality is what we strive to achieve on each and every visit, and it's great to hear we hit a home run. We hope to see you again soon!
Their TOGO is bullshit!! They give u a time but even if u show up 10 min late ur waiting an extra 30 min. Then it says call this number when u pull up but no one answers it. Then I call the actual number for the place and no one answers that either. I swear if my food comes out cold I am gonna be so pissed. Don’t bother!! Complete joke of a place.
Business response:
I want to start by apologizing. We were completely understaffed yesterday. The last 3 weeks we have done about $5000 in business for the whole day, which is what we staffed for. We did 3x that amount of business yesterday out of the blue. It was completely unexpected. Going forward we will be staffed for Friday night business every night. I completely understand your frustration. It was absolutely the worst shift I have ever worked and we were all frustrated too. We simply failed last night. Please contact me directly at ... read more
Order curbside and got the wrong salad. Also noticed that several to go orders we setting outside on a table. Also staff was not wearing appropriate protective items. No gloves or masks. Very disappointed. Will not return.
Business response:
I want to start by apologizing for your experience with us yesterday. As far as the orders on the table we tried something new yesterday with just DoorDash orders going on the table trying to mimic what Chipotle had been doing and had worked for them. This did not go well and we had to stop in the middle of the shift last night. We are very serious about the PPE being worn by all staff members as well and if you could let me know about what time this happened I can make sure to figure out what staff members this could hav... read more
Today. We ordered curb side pickup The food was beyond horrible. Had to trash all of it excepts some chips. Save you money.
The takeout was slow and the food kind of cold. And no bread and poor congratulations with manager
Recommendedalways a favorite stop , glad to see the new spacious reimagined interior.
I told them no pink my burger literally fell apart because it wasn’t cooked at all! Disgusting!
Business response:
Clint, My name is Scott Craft. I am the General Manager of this location and I am very sorry this has happened. I want to make this up to you and I have called and I didn't get an answer. I just sent you an email. I want to make sure this is resolved and that you are taken care of. Again I apologize this happened.
Frequently asked questions about 54th Street Scratch Grill & Bar
How is 54th Street Scratch Grill & Bar rated?
54th Street Scratch Grill & Bar has a 4.1 star rating with 3,029 reviews.
When is 54th Street Scratch Grill & Bar open?
54th Street Scratch Grill & Bar is open now. It will close at 11:00 p.m.