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54th Street Scratch Grill & Bar
- Restaurants
- Glen Carbon, IL
About this business
Location details
6660 Edwardsville Crossing Drive, Glen Carbon, IL, 62034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:30 p.m. | |
| Tue | 11:00 a.m. to 10:30 p.m. | |
| Wed | 11:00 a.m. to 10:30 p.m. | |
| Thu | 11:00 a.m. to 10:30 p.m. | |
| Fri | 11:00 a.m. to 11:30 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:30 p.m. |
Food was not even warm! Cold french fries, cold soup. Extremely dissatisfied today. Burger very tasteless.
Doesn’t follow instructions
Business response:
I am very sorry we did not live up to the standards that you have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
never had a filet mignon that I couldn't chew
Business response:
I am very sorry we did not live up to the standards that you have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
That sh** is nasty asf 💩 😂💯
Business response:
I am very sorry we did not live up to the standards that you have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
We have lived here for 18 years and been regular patrons of 54th street. We came here tonight to celebrate my child’s birthday (her request). We had 8 in our party and arrived at 840 pm. There was no one in front of us on the list and MANY tables open (over 50%). We were told they would not seat us for about 20 minutes because they sent servers home (which is fine) but 45 minutes later and about 7 additional separate parties of 2-6 people per party being immediately seated, I questioned them again why we weren’t being seated... read more
Business response:
I am very sorry we did not live up to the standards that you have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
Where to begin....we arrived at 3:20 on a Wednesday and both ordered off the happy hour menu. The waitress arrived quickly and took our drink orders. She returned quickly with our water and took our order in a timely fashion. There were less than 20 diners in the entire restaurant, but it took quite awhile to receive our drinks from the bar. My husband ordered a 2nd beer and it took over 15 minutes to get it, it was ordered right after 4pm. When the waitress brought us the bill I said he had never received his 2nd bee... read more
Business response:
I am very sorry we did not live up to the standards that your have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
Quiet possibly one of the worst experiences I’ve ever had here. The staff was rude and clearly could never figure out that we had a child in our party, even though the girls up front were able to stand around chatting the entire time we waited. Once we were able to get seated we were informed that we would have to be split up due to them not realizing we had a child with us? They were made aware of this when we came in…. Finally once split up, we got seated at a high top. Were then informed that they couldn’t give us... read more
Business response:
I am very sorry we did not live up to the standards that you have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
RecommendedI paid $12 for a Margarita Mezcal. It was awful.
Business response:
Thank you Lynn , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
Worst service we have ever had in this place. John, who was bartending in the outside bar area, is the worst server/bartender we have ever had in any restaurant. We will never come back because of him.
Business response:
Thank you Tony , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
Frequently asked questions about 54th Street Scratch Grill & Bar
How is 54th Street Scratch Grill & Bar rated?
54th Street Scratch Grill & Bar has a 4.2 star rating with 2,509 reviews.
When is 54th Street Scratch Grill & Bar open?
54th Street Scratch Grill & Bar is open now. It will close at 10:30 p.m.