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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
The 8x8 customer service is excellent and fast. They have always solved any issues we had or helped us customize our systems. Phone service, fax service, everything is very efficient and easy for us to maintain as needed.
8x8 gives my business the affordable freedom to manage all of our own communications processes while providing the right amount of support needed to stay connected to our customers.
Do you want to start a shuttle to the airport in a market dominated by major players and a national brand? That is exactly what the owner of our shuttle company asked me 7 years ago. What was going through my mind when I said 'Yes'? Really, I don't know. Was it the challenge or the thrill of something new? Maybe. Looking back almost 7 years ago, I am sure of only one thing. I knew it was full of opportunity and nobody was doing the way we thought it should be done. And I was not willing to let it slip away. Small business ac... read more
The great thing about 8x8 is the reliability and flexibility. My company is based in Northern California, and I am remote in Southern California. I have the ability to connect with anyone in the home office via extension, but still have a local area code for my SoCal sales calls. The customer support is great as well. Thank you for maintaining your customer service!
The ability to pick up voice messages from any computer with an Internet connection.
What we love most is the ease of making changes! We had phone lines with the local phone company prior to 8x8. We had hunt groups set up and something always we wrong any time we needed to make a change to how our phones worked or where they forwarded. I can make any changes myself at any point. It is easy.
With 8x8 services, I am able to provide customers with a local phone number, and still receive the calls on my cell phone. This enables me to maintain my professional image, without being tied down to an office.
Hello, We are new with 8x8 we just started 2 months ago and we absolutely we love it!!! The App is really easy to use is like picking up the phone from your office but you can be anywhere in the world. Customer service is fenomenal they really help you and take care of you from adding another line to a technical question its a great great service. We are for sure adding more lines as we grow the business and will recommend the service. Thank you 8x8 David
I love how it is mobile and allows me to be anywhere and still do business with it. Being involved in sales and customer management, customers MUST always have a way to get a hold of me besides email. Being away in travel or vacation and coming back to work only to know you have missed like 6 urgent messages just kills the relationship I have worked hard to establish with my customer base. 8x8 makes sure that my customers can always come to me.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open on Monday at 9:00 a.m.