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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
Our company has been using 8x8 for a year now. Prior to this we were using Skype for our incoming and outgoing calls. There were many reasons why we made the switch to 8x8 after reviewing multiple services, but now that we are over a year into our service we know we would never go back! 8x8 has helped streamline our day to day operations enormously. Not only that, but the level of support we received when we were first setting up the account was incredible. I've worked as a support manager for over eight years now and not ma... read more
As a remote employee, the fact that I can simply plug my phone into a stable internet connection and it's just like I'm in the office greatly simplifies my setup. Similarly, I can do the same thing with the mobile app while on the road, or when I'm actually in the office and away from my physical phone. The connection has always been strong and clear. It's truly a flexible system that matches my needs.
We love everything about our 8x8 system. Her are just a few examples of features and benefits: - Reliable. The system is always up and has some great fail over features. - Built in instant messaging platform has allowed us to create another level of communication for our internal staff and the SMS to IM is awesome! - Feature rich! Lots of features like voicemail to e-mail, desktop faxing, Conference Bridge and Web Sharing applications have really increased the productivity of our sales staff. - The virtual Office desktop app... read more
I've been using 8x8 for the past 3 years. Their support is great and their product has helped in many ways. One of those ways is the phone log. You can see how many calls come in and out of your office every day and who makes them. This is a very positive way to show when calls were made from your office to customer and from your customers to you. Love it!
That we can get all of our faxes on our phones.
As a remote employee, the fact that I can simply plug my phone into a stable internet connection and it's just like I'm in the office greatly simplifies my setup. Similarly, I can do the same thing with the mobile app while on the road, or when I'm actually in the office and away from my physical phone. The connection has always been strong and clear. It's truly a flexible system that matches my needs.
At Erkiletian, we enjoy the mobility 8x8 offers through the Virtual Office iPhone app. The ability to make and receive calls from my office extension on my cell phone allows our employees more flexibility to work in the field and from home.
I love the portability of the product! I am a recruiter, and am on the phones constantly! If our VOIP phones aren't working, 8X8 has come to my rescue! Also, if I am home for the day and I need to conduct phone interviews, I can do so from home WITHOUT using my cell phone because the calls that I place makes it look like I am calling from my desk at work...not a miscellaneous cell phone number. Very good product!!!
We love the flexibility the system gives us. We are able to assign on call personnel for weekend emergencies and record phone calls for future reference. It allows us to function like big businesses but with less staff. This system literally changed the way we process business activities. Sincerely, Rick Kemp
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open tomorrow at 9:00 a.m.