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8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    Nellie S.'s profile image
    Nellie S. 
    on Birdeye

    9 years ago

    When you pick up the phone to call 8 x 8, you're greeted by a familiar voice. This voice is of someone who is friendly, and there to solve your problems. Eventually, you're on a first name basis, and now calling for support is like calling a friend who genuinely cares about hearing what you have to say and helping you fix it. I know that 8x8 is there for me when I need them, and that gives me the piece of mind that's worth more a million bucks! That is why I love 8x8. 

    Lyndsey V.'s profile image
    Lyndsey V. 
    on Birdeye

    9 years ago

    It allows us to safely work from home during inclement weather. My teams safety is important and having a system in place that always us to continue business operations as normal without having to leave the house is priceless.  

    Minh L.'s profile image
    Minh L. 
    on Birdeye

    9 years ago

    As a leader in the restaurant industry, Macaroni Grill relies heavily on our communications channels to support our customers and our team members. With 8x8 Unified Communications Services, we were able to provide a higher level of service and reliability PLUS reduce our Telecom spend by as much as 60%. That's a winning combination! 

    Jonah S.'s profile image
    Jonah S. 
    on Birdeye

    9 years ago

    I love the fact that 8x8 has a multi-faceted interface and that there are a variety of options to set up your phone system, as opposed to many other providers. They have great customer service as well! 

    Paula L H.'s profile image
    Paula L H. 
    on Birdeye

    9 years ago

    As a blossoming, one-person business (for now), I LOVE that 8x8 has a service plan sized just right for me, as I grow my business! I love that for a small monthly price, I have all kinds of great perks. Things like conference calling options and voice mail... even voice mail that gets e-mailed to me are so helpful. The thing I probably love most about my 8x8 service, is that I can carry just my one (personal) smart phone and have my 8x8 business calls come in (with a different ring) on my that smart phone... AND, I can se... read more

    Philip F.'s profile image
    Philip F. 
    on Birdeye

    9 years ago

    What our company loves most about our new 8x8 service is the flexibility in programming that it gives us. Our new systems sends our users email alerts for voice mail, which is very important if a person is away from their phone and can't get to it until later in the day. With this sync to our smart phones, you never have to worry about missing a call at any time. 

    Grace S.'s profile image
    Grace S. 
    on Birdeye

    9 years ago

    I love how 8x8 is up-to-date with the latest technology. We deal with a significant number of large companies, yet 8x8 is one of the few who has created a really great, user-friendly, useful app. An to top it off, your customer service reps are friendly, patient and so helpful! Thank you for taking great care of your clients!  

    Amy B.'s profile image
    Amy B. 
    on Birdeye

    9 years ago

    We absolutely love the versatility; there are so many options and settings, we can customize our system to work exactly how we want it to and not get stuck selecting options from a "one size fits all" menu. I also love that I can personally log in and change these options without having to call for assistance.  

    Melinda D.'s profile image
    Melinda D. 
    on Birdeye

    9 years ago

    I enjoy the 8x8 system because it allows me to track my agencies calls inbound and out. This is a great management tool to enforce accountability. Thanks! Melinda Deese w/ The Giles Allstate Insurance Agency.  

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is closed now. It will open at 9:00 a.m.