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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
Out of Darkness is an anti-human trafficking ministry in Atlanta and we utilize 8x8 to provide a 24/7 crisis hotline for women who are being exploited and need help and rescue! 8x8 is great because it allows our hotline calls to be forwarded to our responders' phone to be answered more accessibly where ever they are. It is also great by providing each hotline responder their own personal phone number to protect their identity and privacy in case a pimp or exploiter were to call our hotline looking for one of their girls. Tha... read more
Our company joined 8x8 near the end of 2008. We'd been on an in-house system, and it was getting pretty old. At the time, we had around 25 employees, and maintaining and managing the phone system was just another task that our IT department of one had to handle. We decided to give 8x8 a shot, and it's one of the best decisions we've made. The service and support have been fantastic, and a lot of that is thanks to our account manager, David. We've had almost no downtime, and the addition of free services such as the soft-... read more
After a year with RingCentral, its a breathe of fresh air to have the quality of customer service that 8x8 offers. Not to mention the ease of using the 8x8 system across multiple devices and platforms!
At Westgate Skin & Cancer, I love not having an on premise PBX and enjoying a VoIP system that always just works. When taking appointments and following up with patients, 8x8 allows us to focus on what's important; patient care. Our most recent success with 8x8 included a situation where our primary physician was able to work remotely for part of the day and use the mobile app to contact patients as if she was in the office.
Awesome user interface and touch screen controls, allowing me access to all the functionality I need with ease!
At Westgate Skin & Cancer, I love not having an on premise PBX and enjoying a VoIP system that always just works. When taking appointments and following up with patients, 8x8 allows us to focus on what's important; patient care. Our most recent success with 8x8 included a situation where our primary physician was able to work remotely for part of the day and use the mobile app to contact patients as if she was in the office.
I like the options available for receiving or making calls. I can use a headset on the computer, or I can have calls forwarded to my mobile phone so I don't miss calls when away from my desk. The mobile app makes it possible to make and receive calls even when out of the office. Company contacts are easy to find. Email notifications for missed calls and voicemail recordings are a big plus as well.
I love the accessibility of our extensions via your mobile apps and your website.
I love the accessibility, to find someone who works for my company with only typing in the first letter or two of their name. But I mostly love the convenience of working from home with little to no problems contacting my clients and customers! :)
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is closed now. It will open on Monday at 9:00 a.m.