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A-1 Self Storage
- Self Storage
- Torrance, CA
About this business
Location details
20704 Earl St, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The facility is clean, easy to access, and the signup and billing are efficient. I did not appreciate two rate hikes in a very short time frame. I felt taken advantage of because it took much effort to move my belongings in and shortly after I was notified of rate hikes. The last rate hike was the last straw.
Business response:
We're sorry to see you go, Ruben. We work hard to provide the best value to our customers through competitive pricing and by maintaining clean, convenient facilities. Your original monthly rate is not guaranteed for the life of your rental with A-1. We find it necessary to make adjustments to our customers' rental rates from time to time, in order to keep up with the rising costs associated with providing top-notch service and a clean, well-maintained facility.
The entire transaction went very well. Started with the call center exchange and continued at the site location. In particular, I want to commend the work of your site employee "Jaz". She did an excellent job with explanations and handling my questions. The communication (including her patience) went very well and made it easy for me to decide best choice for me. Give Jaz a gold star!
Paul, is your best Manager in this location.
Business response:
We're so glad to hear about your positive experience! Thank you so much for sharing. We'll be sure to forward your kind comments to Paul. It will brighten his day!
Great service!
Stopped by close to closing time on 8/31 & Paul was very polite and accommodating. In no way did I feel rushed out the door. Even though the particular unit I was interested wasn't available, Paul found another comparable one for me and I decided to rent. A-1 Service.
Business response:
Welcome to A-1 Self Storage, Francisco! We're so glad to hear about your positive experience. Thank you so much for sharing. We'll be sure to forward your kind comments to Paul. It will brighten his day!
I have used the A-1 Storage facility on Earl Street in Torrance at least 4 times over the last 12 + years. I always come back, even passing on storage units that are closer to my home, because the people managing this facility professional, courteous, and the place is always spotless. I have never hard an issue with the units or the service.
Business response:
Thank you so much, Lanny. That is such wonderful news to share with our team. One of the highest compliments we can receive is to earn your repeat storage business!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.9 star rating with 171 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.