This profile has been claimed by the business owner or representative.
A-1 Self Storage
- Self Storage
- San Jose, CA
About this business
Welcome to A-1 Self Storage in San Jose, CA At A-1 Self Storage in San Jose, CA, we are dedicated to providing you with the best in self storage. We offer month-to-month rentals in a clean, well-lit environment. Our state-of-the-art facility features extended access hours, convenient online bill payment, and climate controlled storage units. Our professional management staff will be glad to assist you — we are here to help! Whether you are moving into a new home, expanding your business, storing your college dorm room for t... read more
Location details
3260 S Bascom Ave, San Jose, CA, 95124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Amazing customer service service and experience!
Business response:
Shana, we appreciate your positive review about your recent experience with us!
Okay but I was disappointed to learn, after signing and committing, that the particular locker we had selected was NOT the size as advertised, but slightly smaller. Also, since I am 91 and recovering from knee surgery, I would have appreciated a chair and desk surface for signing the various bits of the contract. The facility itself appeared to be well maintained and safe which is why we chose it.
Business response:
Rosemary Coleman, we appreciate you taking the time to leave us this feedback. We apologize that there ability to sign the contract at a desk was not available. We are following the social distancing guidelines given to us by the County but I will speak with the staff about making arrangements when necessary. I will also look into your concern about the unit size to see if there is something that can be done.
Friendly, Courteous & Helpful Staff
Business response:
Pam, we appreciate your positive review about your recent experience with us!
Except for the rise in price on a regular basis I give 100% greatness. Customer Service was superb.
Business response:
Donna, we're happy to hear you had such a positive experience with our team!
quick, clean, polite and friendly
Business response:
Thank you so much for taking the time to share your storage experience with us, Linda. We'll be sure to forward your kind words to the store team .
Excellent Service. Sorry they did not have size I needed. Had to take a larger size @ a higher cost that exceeded my budget for my storage needs.
Business response:
Thank you for sharing your storage experience, Paul! Please keep us in mind for any of your future storage needs.
Very professional, gave all the needed information, polite, understood and explained. Excellent experience!!!
Business response:
Welcome to A-1 Self Storage, Susana! Thank you so much for sharing your experience with us.
Quick that I was to get in so fast
Business response:
Welcome to A-1 Self Storage, Michael! Thank you so much for sharing your experience with us.
Outstanding customer service reps. !!!
Business response:
Judy, thanks for your praise and kind comments about our team!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.9 star rating with 272 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.