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A-1 Self Storage
- Self Storage
- San Jose, CA
About this business
Location details
1415 Oakland Rd, San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Clean and safe storage, despite the location and amount of transits in the area. Staff is friendly and helpful when I toured the units.
Business response:
We appreciate the kind words about our staff and facility, Danny! We're committed to providing safe and secure storage for all our customers, and we're happy to hear that this was apparent during your visit.
This location has amazing customer service! Erick was very helpful in showing me different storage sizes and prices. I compared A-1 with other storage locations and by far this one exceeded my expectations. Usually storage units are temporary and I'm grateful to have found a place where staff is friendly and helpful even if just for the time I'm here.
Business response:
We're always more than happy to help when you need us, C! Whether you're here for a few months or a year, we're looking forward to serving you.
Friendly staff, clean place will definitely let my family and friends know this is the place to storage the extra belongings
Business response:
Thank you for sharing your positive storage experience, Jazmin. We're looking forward to your next visit with us!
Erick was amazing and very attentive. This is my first time renting a unit and he was very informative and knowledgeable! I highly recommend asking for him for any questions or concerns.
Business response:
It was a pleasure serving you, Jessica! Have an amazing day.
Erick is very helpful and knowledgeable. He is always willing to help in any way. He has gone above and beyond the call of duty!!! Thank you!!
Business response:
We’re absolutely delighted by your review, Christy! It’s wonderful to know we delivered the kind of 5-star service we always strive for. Can’t wait to continue exceeding your expectations!
The staff was awasome. Both ladies explained, confirmed & helped me with all my needs. Thank you so much.
Warning ‼ Moved in 4 months ago, and just received a letter saying they're increasing my storage rent $100 due to periodic market adjustments. Now I have to rent a U-Haul again to move out. $330 + $14 insurance $344 for a 5x5 is insane. No wonder I see people move in and out of this facility frequently. They get you in there then increase your price. But, people that work there are very nice. It's not their fault. It's the company's fault.
Business response:
Hi, Chantel! After referencing our records, it appears the unit you were renting was a 10x20 ground-level unit. Our team has reached out to you to discuss your experience and see if there is anything we can do to provide some more clarity. We are always looking to improve, so we look forward to speaking with you to discuss your experience. We hope you have a great day!
If you are looking for storage with excellent customer service use this facility. Eric is professional and informative!
Business response:
Thanks for the kind words and 5-star rating, Rita! Eric is the best and we'll be sure to give him a pat on the back for his excellent service.
I have been at this location for years, I never have any issues with the location it's at, the spaces itself (always clean), they have a restroom next to the office (your code will open it), the convenience of their hours is amazing !! 6:00am-10:00pm ; that being said you must be out the gate before 10pm or alarms will sound. East portal access, easy auto pay, military discount available and if you have renters insurance you don't need to pay for additional insurance on unit. Staff is friendly and available for help in sizes... read more
Business response:
It has been a privilege to serve you over the years, Selina! Thank you for taking the time to share such a positive and detailed review of your experience at A-1. We hope you have a great day and hope to see you again soon.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 194 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is open now. It will close at 6:00 p.m.