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420 E Lambert Rd, La Habra, CA, 90631, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Went to visit Saturday March 22, 2025 elevators are down in the first bldg. . Went up the stairs retrieved our box and pushed it down the 3 staircases . Luckily for us it was a large box with a large soft chair bed . However, it was still a hassle and they said the part to fix the elevator wouldn't be available till Thursday. For the amount they charge this place is not worth it .
Business response:
Hi Yvonee! It sounds like you may have the wrong business or location, as we have not had any recent issues with our elevators. If you would like to speak with a member of our team for clarification or with any questions, you may reach us at social@a1storage.com or via phone at (800) 210-8979.
BUYER BEWARE! Elevator not working indefinitely. My wife and I are moving and needed a temporary place to move our stuff while we're getting our house prepped to sell. Our unit is on the 3rd floor. I had issues trying to get into the unit for the past few days. I finally get in to see that the elevator is down indefinitely. I talked to the front desk and they said it might be two weeks but they weren't sure. I called corporate and nothing. No one is there is talk or help you out. Do not bring your business here. I have a lot... read more
Business response:
Hi Nik! It sounds like you may have the wrong business, as we have not had any recent issues with our elevators and we pride ourselves in responsiveness with each of our customers. If you would like to speak with a member of our team for clarification or with any questions, you may reach us at social@a1storage.com or via phone at (800) 210-8979.
Clean and the lady at front is very nice y todo el lugar es muy limpio y las personas muy amables
Business response:
Thank you for sharing your experience with us, Luis! Have a wonderful rest of your day.
Front desk was very nice and helpful got us set up quick and easy. Very clean and nice storage units with lots of security.
Prices gone up Clymax control doesn't work well my storage is hot when I go in there to try to sort out my things it's hot the back gate doesn't even work in the back but they raise the rent it's been an inconvenience I love the staff there excellent but on this business point they need much more improvement if you're gonna charge me for climate control keep it fresh all the way to the back not just a certain part that it's fresh
Business response:
Alfred R., we appreciate you taking the time to leave us this feedback.
I would definitely recommend A-1, Britney is very helpful. You can't go wrong with 50% off the first month and the 2nd months rent for storage was better than other storage's in the area. Give A-1 storage a try!!
Business response:
Michael, we strive for 100% satisfaction, and it is great to see you had such a positive experience at A-1 Self Storage!
Extremely easy rental process and friendly staff and service. I was able to rent online and couldn't ask for a better way, especially during the pandemic. Highly recommended.
Business response:
We're so happy we were able to help you out, Derek!
I had to move out in a very short notice. I have a big bedroom set and i needed a place that could accommodate the hours for me to store my items. The hours are the best in the area. The kind woman in the front made things so easy, i came an hour before the office closed and she didn't rush me nor was she rude. Her willingness to help me with any questions i had was amazing. Great offers, came out significantly cheaper than other storage places. The entire area where the units are, were very clean.
Business response:
I'm so happy to hear we were able to help you find the perfect storage unit, Diana. Welcome to A-1 Self Storage!
The worse experience ever. Please do your self a favor find another place, They stole everything and they knew what I stored, to cover up they hit couple units around mine, or they where looking for my stuff, They contacted me 2 days after. Their stupid insurance only covers 2K Never trust this people again. I will never recommend this place The worse feeling ever.
Business response:
We understand how disheartening a loss can be. Mauricio. It's a difficult situation, and unfortunately, sometimes bad things can happen, despite all efforts to prevent a problem. We processed your claim at the time of your loss. Since you signed our release form, we believed this matter was resolved. We're sorry that you experienced a theft, but we worked hard to make sure your claim was settled.
A-1 Self Storage has a 4.4 star rating with 201 reviews.
A-1 Self Storage is closed now. It will open on Tuesday at 9:00 a.m.